xurrent

Canon is seeking an IT Quality Specialist in Amstelveen to own and improve ITSM solutions, including the Xurrent platform, and to ensure alignment with ITIL standards. The role involves collaborating with service owners, project teams, and external partners to configure, improve, and support ITSM processes and tooling.You will design workflows, dashboards,...

Canon is seeking a Product Owner for ITSM platform Xurrent to own and continuously improve ITSM solutions, ensuring they meet business needs and deliver high-quality user experience.You will work hands-on with service owners, project teams, service desk teams, and external partners to configure, improve, and support ITSM processes and tooling, shaping how IT...

About Us Canon is a world-leading imaging company and a global brand, driven to enrich people’s lives and businesses with innovative products and smart digital solutions. Canon champions hybrid working with a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities. Canon encourages...

In this role, you will own and continuously improve Canon's IT Service Management (ITSM) solutions, ensuring they support business needs, comply with service management standards, and deliver a high-quality user experience.Acting as Product Owner for our ITSM platform (Xurrent) and related reporting solutions, you will play a key role in shaping how IT...

Dit ga je doenFungeren als eerste aanspreekpunt voor gebruikers bij IT-gerelateerde vragen en incidenten Adequaat oplossen van incidenten binnen afgesproken SLA’s Dispatchen van incidenten naar de juiste kennisdomeinen en opvolging bewaken Proactief bijdragen aan serverbeheer en monitoring Analyseren van incidenten en oplossingen bieden, eventueel in...

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