Application Administrator

4 dagen geleden

Rotterdam, Nederland Status Pro Voltijd

Are you a Functional Administrator or do you have a background in sales? Then this is an interesting vacancy for you.

As a Functional Administrator you will be working for a company that wants to contribute to a better health of man and earth. In cooperation with nature, they make agriculture healthier, safer and more productive. They offer an integrated system of specialized knowledge and natural, safe solutions that improve crop health, resilience and yield. With ongoing innovations and available expert knowledge and advice, they support growers in more than 100 countries in successfully implementing sustainable growing practices. The holistic approach is what sets them apart. With it, they improve plant health both above and below ground. All their solutions are focused on one goal: 100% sustainable agriculture.

In this role, you will be responsible for managing the global CRM software. If you have a background in sales, this is a great fit. You understand exactly what kind of processes the Account Managers have to deal with.

Location
Berkel en Rodenrijs, Rotterdam area.

Salary
Salary indication from €3.500,- to €4.600,- gross per month. Depending on knowledge and work experience.

Requirements

  • A Bachelor preferably in business administration;
  • You have knowledge of sales process;
  • You have good communication skills and are a valuable asset;
  • It is a big plus if you have experience as a Functional Administrator;
  • You are available 32-40 hours per week;
  • You are accurate and stress resistant;
  • You are both independent and a team player;
  • You speak and write the English language fluently.

What we offer

  • A challenging position within a globally renowned family business;
  • A stimulating work environment where innovation and sustainability are key;
  • 25 vacation days plus 3 scheduled days off, with the option to purchase up to 10 additional vacation days (based on a 40-hour work week);
  • An excellent pension plan where the organization pays 70%;
  • Space for personal development and growth including through the organization Academy;
  • Possibilities for working from home and flexible working;
  • A bicycle plan in which you can participate if desired;
  • Possibility of discount on fitness.

The position
As a Functional Administrator, you will be responsible for managing the global CRM software D365 CE. Your main tasks can be divided into operations and development.

Tasks in Operations:

  • Provide support to new (international) users, a.o. by creating manuals and offering introduction courses;
  • Monitoring progress of 1st line application calls (In Fresh services; ITSM tool) and escalation management of the incident tickets;
  • Transferring and securing knowledge to colleagues.

Tasks in development:

  • Rolling out CE to subsidiaries, currently live in 4 companies;
  • Analyzing business needs, aligning scope with international stakeholders, creating a plan of action for implementation/migration (master data/training and testing). During the implementation you monitor the scope and deadline;
  • Ensuring that applications remain in line with user requirements;
  • Following new developments in the field of supporting applications.

Apply now
Are you excited about the Functional Administrator position? Please send us your motivation letter and resume. Please send it to . For more information please call Milano Naarden at 11.

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