Client Care Associate
1 maand geleden
Are you the connecting factor between customers and the logistics team? And do you enjoy coordinating customer orders? If so, the role of logistics customer service employee at HTL-DHT in Eindhoven is for you. Your mission? Smooth order processing and top service for our customers. In both German and English. Ready for a challenging role in which you can make a real difference for customer and supplier? Do not wait any longer and apply immediately
This is what the position looks like:
As a logistics customer service employee, you will prepare transport and customs documents for export, and place orders in the ERP system. You also handle the invoicing process. Your focus? Flawless administrative processing.
For our German customers, you are ready to assist with questions about orders, delivery times and invoicing. Planning shipments? You do that together with transporters. All while drawing up clear reports for the logistics coordinator. Finally, you oversee the logistics process in the Dutch factory with your keen eye for detail.
Why this will be your new job?
- Because you participate in various interesting projects on process optimization and improvement. This keeps the company, but also you as a professional, growing.
- And in order to grow as a professional, you get a lot of support for personal career development. An important value that is encouraged within our organization.
- You will work directly at HTL-DHT in Eindhoven and start with a one-year contract. Everyone satisfied? Then you will get a permanent contract immediately afterwards.
- The position is for 40 hours a week (36 hours is negotiable).
- Each month you will receive a gross salary between € 3,100 and € 4,250 (including holiday allowance, based on full-time employment).
- If you incur travel expenses, you will be reimbursed € 0.21 cents per kilometre (max. 35 kilometres one way).
- Supplemented by a good pension and discount on your supplementary insurance.
- Each year, you enjoy 29 days' holiday (based on a full-time contract), with the possibility of purchasing additional holidays.
- Furthermore, you get a discount on a sports subscription at a gym of your choice.
- And you will receive an annual personal choice budget that you can use for your (personal) development.
What to bring?
- A completed mbo or hbo degree in logistics.
- Very good computer skills and you can work effectively with ERP systems and Microsoft Office.
- A good command of Dutch, German and English in word and writing.
- As you will occasionally travel to the location in Germany (Hockenheim), you will need a B driving licence. (You will do this once a month or two).
- To make the process better, you like to think along with the team. Resourceful, innovative and a real hands-on mentality are qualities that best describe you. You are also customer and solution oriented.
- You enjoy working independently. You are self-managing and have a great sense of responsibility.
- You are able to build professional and lasting relationships with stakeholders. You know how to switch well between carriers, customs and customers.
Made your choice?
Great. Apply immediately First you will meet Leonie Jacobs (manager recruitment & operations) and René van den Borg (managing consultant) of Farrow + Dutch. Then you'll have an initial interview with Daniëlle Spitzen (HR manager) Rianne van de Ven (logistics coordinator) from HTL-DHT. Is there a click? Then you will have a second interview with Erik Goorsenberg (operational director) from HTL-DHT. After the second interview - if there is mutual interest - an offer will follow.
You need more info? Call, app or mail our colleague:
Leonie Jacobs
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