Study Coordinator

perform and support consumer product testing in the medical and non-medical field. Testing products during product development is crucial to deliver early evidence on the desired consumer satisfaction. You will conduct all relevant activities to set up test protocols, execute tests and report on the results. In this role you work in close cooperation with product researchers, clinical operations, and other relevant functions to gather consumer insights.

You are responsible for

As a Study Coordinator you will:  

• Support researchers in setting up studies and defining research protocols
• Plan and conduct the studies
• Closely interact with the respondents during the test to ensure relevant information can be retrieved and represent Philips in a professional manner 
• Accountable for E2E execution of studies performed in the internal research facilities (coordination of recruitment, questionnaires, fieldwork, test report, dataset) 
• Accountable for supporting work packages for external research studies  

• Ownership for relevant standard operation procedures, data collection tools and test equipment 

You are a part of

The Product Research Center within the Innovation and Development organization for the Grooming & Beauty product categories.

In Product Research, the key mission is to identify consumer needs, tension areas and to translate, verify and validate these insights throughout the innovation process. This will involve various types of UX and User Research to help us reach this mission. Our activities start with a focus on the support in value proposition definition and feature development, which can include digital enabled development solutions, all the way towards the final product development stage - working towards successful launches and consumer engagement. In this, being consumer centric is key. Linking in with the situation, habits and needs of consumers all around the world.

To succeed in this role, you should have the following skills and experience:

• Fluent in Dutch, good command of English
• MBO4/HBO or similar education level, with technical affinity
• Hands-on approach to conduct research
• Excellent planning and communication skills
• Proactive and decisive and work accurate
• Preferably at least 2 years of experience in working within the domain of consumer centric product research and/or clinical research or human testing
• Curious orientation towards consumers and customers: you have an outward focus
• Ability to professionally interact with consumers, from wide range of backgrounds
• Ability to take ownership, work independently and be methodical in your approach
• Knowledge of statistical tools and software approaches
• Understanding of the product from usage perspective
• Eagerness for bringing new ideas and improving ways of working for best-in-class testing
• Flexibility to work outside 9am-5pm, for when tests run outside these hours

Please note: for this position we do not offer relocation support.

In return, we offer you
A path towards a most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this role in a complex environment will open many doors for your long-term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Recruitment Process

If you are interested in this opportunity to join us, please read the complete job description on our website and upload your resume and motivation letter through the Philips career site- vacancy number 511669

Please note that the closing date of this vacancy is Friday, 22 March 2024.

Why should you join Philips?
Working at Philips is more than a job. Itâs a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

#LI-EU