Account Management Coordinator

1 maand geleden


Eastrum, Nederland Flex Voltijd

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

We are looking for a new Account Management Coordinator employee to be based in Oostrum

Job summary:

We have an exciting opportunity for an Account Management Coordinator. As an Account Management Coordinator, you will be the liaison between two of our larger high-tech customers and the internal Flex organization, coordinate the delivery of products and services within the agreed SLAs and ensure that we meet and deliver all day to day operational and commercial aspects of the assigned accounts.

What a typical day looks like:

Coordinate and manage, with the support of an operational and Customer Focus teams, the delivery of products and services within the contract for the assigned customers.Act as first point of escalation and ensure compliance to contract and/or customer specific requirements.Identify areas for improvement to maximize service quality and profitability.Actively lead and/or participate in projects.Create and provide KPI performance reporting data and participate in business reviews with internal and external stakeholders.Execute business analysis to improve processes and offer these to the customer(s)Support the implementation of new or expansion of existing customers with new services.Supervise the office team and back-up for the Account/Program Manager.Controlling and managing the reworks from a operational as financial processes.The experience we're looking to add to our team:Bachelor's degree in logistics, supply chain management, or a related field (preferred).Some years experience in the field of logistics/supply chain including some coordination/coordinator experience also.Good English AND Dutch language knowledge.Coordinating and team management skills, with the ability to motivate and develop team members.Strong communication, interpersonal and analytical skills to effectively interact with team members, customers, and other in- and external stakeholders plus good problem-solving and decision-making abilities.Proficient in Microsoft Office and using logistics software and systems for tracking and managing shipments.Ability to analyze data and generate reports to assess logistics performance and identify areas for improvement.Demonstrating a proactive and collaborative approach.Eligible to work in the the Netherlands (EU).What you'll receive for the great work you provide:

Flex offers a challenging job and opportunities for development in a dynamic and growing international company. We offer an attractive and competitive remuneration package based on your education and work experience. In consultation with your manager, you make agreements about your personal development, focused on your job and ambitions and will receive all necessary guidance and support.

Flex as a company:

Flex Netherlands provides supply chain distribution and logistics for product development and fulfillment across a network of industries, suppliers and distribution partners around the world. We provide solutions from engineering through product end of life. We also deliver forward and reverse logistics including vendor managed inventory, fulfillment, product configuration and repair. The result is improved visibility with less waste and overhead and a more stable, balanced supply chain, responsive to constantly changing market demands. Flex is broadening its Sketch-to-Scale operations, whereby we offer customer total solutions from product design, through production to final delivery to the end-customers.

Please note that our recruitment team is based in Hungary and therefore you may be called by an international number. (+36...)

TK43

Job Category
Global Procurement & Supply Chain

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).