Meer informatie Instorten

Card Operations

1 maand geleden

Amsterdam, Nederland Finom Voltijd
FINOM are searching for a Card Operations - Process Lead to join our team. This position will be based in FINOM’s Office in Amsterdam and responsible for managing operational processes surrounding Finom’s cards infrastructure.

You will...

  • Be responsible for managing and optimising all of our operational cards processes, including but not limited to; card disputes (chargebacks), card delivery and general card transactional management
  • Lead and manage our Card Operations team, the team who works on daily payments and cards operational requests. Monitor and enforce SLAs in relation to issues arising from cards issues
  • Support managing our relationship with strategic Partners across Europe in our Cards sphere, including communicating with our cards infrastructure providers to escalate requests and track issues
  • Have the opportunity to make a direct impact on how payment services are offered to our customers in both our products and back office systems
  • Act with a “start up” mentality, with a clear focus on striving for improvements
  • Working autonomously, whilst also collaborating with your own team alongside multiple other departments and stakeholders
  • Actively try to detect inefficiencies and propose solutions. Act on initiative, and search for answers to provide the best experience for our customers
  • Liaise with FINOM’s product team to develop new features on our platform;

You should...

  • Speak English fluently
  • Have a deep understanding card issuing and the relevant operational processes surrounding what it means to be an issuer
  • Have 2+ years experience managing a team of people in an Operations department in a fintech or neobank
  • Act with a "start up" mentality, with a clear focus on striving for improvements
  • Enjoy working autonomously, whilst also collaborating with your own team alongside multiple other departments and stakeholders
  • Actively try to detect inefficiencies and propose solutions
  • Have an analytical mindset, with skills in Google sheets or Excel skills
  • Act on initiative, and search for answers to provide the best experience for our customers
  • Have troubleshooting at the heart of your work ethic You are the type of person who won't stop until they get a resolution

It would be great if you...

  • Speak Dutch and/or German
  • Have an understanding of or experience working with SQL, and other data tracking tools
Not what you are looking for? Try these related job searches
Card Operations Process jobs in Amsterdam
Finom careers in Amsterdam
Operations jobs in Amsterdam
Fintech jobs in Amsterdam

Looking to hire in Amsterdam?
Post a job and find Fintech experts in Amsterdam.

We hebben andere actuele vacatures op dit gebied die je hieronder kunt vinden

  • Card Operations

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Finom Voltijd

    FINOM are searching for a Card Operations - Process Lead to join our team. This position will be based in FINOM's Office in Amsterdam and responsible for managing operational processes surrounding Finom's cards infrastructure.You will...Be responsible for managing and optimising all of our operational cards processes, including but not limited to; card...

  • Card Operations

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Finom Voltijd

    FINOM are searching for a Card Operations - Process Lead to join our team. This position will be based in FINOM's Office in Amsterdam and responsible for managing operational processes surrounding Finom's cards infrastructure.You will...Be responsible for managing and optimising all of our operational cards processes, including but not limited to; card...

  • Head of Credit card Operations

    6 dagen geleden

    Amsterdam, Noord-Holland, Nederland INTERNATIONAL PEOPLE SOLUTIONS Voltijd

    Job descriptionAn outstanding opportunity has come available in AMSTERDAM for a Head of Creditcard Operations. We are looking for an inspiring and ambitious Head of Creditcard Operations to build a brand new creditcard team from scratch. RequirementsExperience with managing high risk credit card subscription services. Ideally focussed on SweepsHave to know...

  • Head of Credit card Operations

    2 maanden geleden

    Amsterdam, Nederland International People Solutions B.V. Voltijd

    Word lid of meld u aan om uw volgende vacature te zoeken Solliciteer naar de functie van Head of Credit card Operations (SWEEPS) based in Amsterdam bij International People Solutions B.V. Word lid of meld u aan om uw volgende vacature te zoeken Solliciteer naar de functie van Head of Credit card Operations (SWEEPS) based in Amsterdam bij ...

  • Head of Credit card Operations

    1 maand geleden

    Amsterdam, Nederland INTERNATIONAL PEOPLE SOLUTIONS Voltijd

    Job description An outstanding opportunity has come available in AMSTERDAM for a Head of Creditcard Operations. We are looking for an inspiring and ambitious Head of Creditcard Operations to build a brand new creditcard team from scratch.  Requirements Experience with managing high risk credit card subscription services. Ideally focussed on Sweeps ...

  • Head of Credit card Operations

    2 maanden geleden

    Amsterdam, Nederland INTERNATIONAL PEOPLE SOLUTIONS Voltijd

    Job description An outstanding opportunity has come available in AMSTERDAM for a Head of Creditcard Operations.We are looking for an inspiring and ambitious Head of Creditcard Operations to build a brand new creditcardteam from scratch. Requirements Experience with managing high risk credit card subscription services. Ideally focussed on Sweeps Have to...

  • Team Lead: Travel, Expense

    2 maanden geleden

    Amsterdam, Nederland Booking.com Voltijd

    As part of the Purchase-to-Pay department, the Travel, Expense and Cards (TEC) Team supports the business with all kinds of corporate travel, duty of care, expense claim submissions/reimbursements and corporate credit cards. The Team Lead TEC has a stakeholder mindset and has experience in leading, developing and coaching an international team in an...

  • Team Lead: Travel, Expense

    3 weken geleden

    Amsterdam, Nederland Booking.com Voltijd

    As part of the Purchase-to-Pay department, the Travel, Expense and Cards (TEC) Team supports the business with all kinds of corporate travel, duty of care, expense claim submissions/reimbursements and corporate credit cards. The Team Lead TEC has a stakeholder mindset and has experience in leading, developing and coaching an international team in an...

  • Customer Journey Expert Consumer Cards

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health. At the same time, we want to make a positive contribution to the society and the world we live in. The Customer Journey Expert (product manager) takes ownership and improves our payment products and processes with a for this vacancy a...

  • Customer Journey Expert Consumer Cards

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health. At the same time, we want to make a positive contribution to the society and the world we live in. The Customer Journey Expert (product manager) takes ownership and improves our payment products and processes with a for this vacancy a...

  • Sales Operations Manager

    4 weken geleden

    Amsterdam, Nederland Cricut Voltijd

    **Company Description** Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more. **Overview** We believe everyone is born creative. We’re a diverse tapestry...

  • Sales Operations Manager

    6 dagen geleden

    Amsterdam, Noord-Holland, Nederland Cricut Voltijd

    Company DescriptionCricut makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.OverviewWe believe everyone is born creative. We're a diverse tapestry of thinkers,...

  • Manager Operations

    6 dagen geleden

    Amsterdam, Nederland Appjection Voltijd

    **Functieomschrijving** - Appjection groeit hard en is op zoek naar een nieuwe manager van het operationele team. Wil jij werken voor één van de bekendste Legal Tech start-ups in Nederland? Solliciteer dan nu en wordt deze maand nog onze nieuwe Manager Operations!_ **De vacature in het kort**: Vanwege de constante groei van onze operations afdeling,...

  • People Operations Coordinator

    3 weken geleden

    Amsterdam, Nederland Nuvei Voltijd

    People Operations Coordinator Netherlands, Amsterdam Hybrid The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible...

  • Customer Journey Expert Consumer Cards

    2 maanden geleden

    Amsterdam, Nederland ING Voltijd

    At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. The Customer Journey Expert (product manager) takes ownership and improves our payment products and processes with a for this...

  • Customer Journey Expert Consumer Cards

    3 weken geleden

    Amsterdam, Nederland ING Voltijd

    At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. The Customer Journey Expert (product manager) takes ownership and improves our payment products and processes with a for this...

  • People Operations Coordinator

    3 weken geleden

    Amsterdam, Nederland Nuvei Voltijd

    People Operations Coordinator Netherlands, Amsterdam Hybrid The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible...

  • People Operations Coordinator

    6 dagen geleden

    Amsterdam, Noord-Holland, Nederland Nuvei Voltijd

    People Operations Coordinator Netherlands, Amsterdam Hybrid The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and...

  • Manager Supply Chain

    2 maanden geleden

    Amsterdam, Nederland Boer & Croon Voltijd

    Haal jij energie uit het leiden van logistieke trajecten en wil je impact maken bij aansprekende klanten? Heb jij 3 tot 8 jaar werkervaring bij een gerenommeerd adviesbureau, en/of ervaring als interne consultant in productie en logistieke omgevingen? Word manager Supply Chain & Operations bij Boer en Croon! FUNCTIEOMSCHRIJVING De functie van Manager is...

  • Manager Supply Chain

    3 weken geleden

    Amsterdam, Nederland Boer & Croon Voltijd

    Haal jij energie uit het leiden van logistieke trajecten en wil je impact maken bij aansprekende klanten? Heb jij 3 tot 8 jaar werkervaring bij een gerenommeerd adviesbureau, en/of ervaring als interne consultant in productie en logistieke omgevingen? Word manager Supply Chain & Operations bij Boer en Croon! FUNCTIEOMSCHRIJVING De functie van Manager is...