Credit Representative

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Responsibilities

• Manage collection of past due accounts for assigned customers based in the European region.

• Lead discussions with business partners to develop and execute collection strategies for identified past due accounts.

• Evaluate credit risk for new and existing customers based on financial data and other information.

• Review blocked customer orders according to established service levels and release based on identified credit risk.

• Investigate root cause of disputed and partially paid invoices. Communicate results of investigation to Commercial team and Customers.

• Develop recommendations to manage risk for high credit risk customers.

• Monitor high credit risk accounts for significant changes in credit risk.

• Communicate credit issues as appropriate to Credit Leaders and Commercial team.

Qualifications

• Bachelor’s degree or equivalent in a finance related field.

• Fluent in French (B2)

• Experienced in analyzing financial statements.

• Able to communicate complex ideas clearly and concisely. Verbally and written.

• Capable of working independently and offering solutions to problems.

• Skilled in Microsoft Office applications (Excel, Outlook, Power Query)

• 1-2 years of prior credit and collections experience (preferred)

• Experience working with ERP system (SAP preferred)

  Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day