Reservations Coordinator

Do you want to work in the center of Amsterdam in a dynamic hospitality environment? Then read on As a Reservations Coordinator you are responsible for all individual and group requests for 2 large hotels in Amsterdam. You will handle a mix of corporate and leisure requests. Together the hotels have ...

Do you want to work in the center of Amsterdam in a dynamic hospitality environment? Then read on

As a Reservations Coordinator you are responsible for all individual and group requests for 2 large hotels in Amsterdam. You will handle a mix of corporate and leisure requests. Together the hotels have almost 600 rooms to sell. A big challenge, but that's what you like You will be part of a team of 4 people and you will ensure that all reservations are correctly processed in the system on a daily basis and you maintain contact with your guests by email and telephone.

Do you have experience within the Front Office or Reservations Department and are you ready for your next step? I would like to tell you more

As a Reservations Coordinator your responsibilities will include:

• Processing and handling all reservations (individual and groups) by telephone and email;
• Follow up on requests, prepare quotations and process booking data;
• Correctly processing the administration in the system;
• Pass on booking information to the operational departments;
• Giving tours and discussing the possibilities in the hotel.

As a Reservations Coordinator you are naturally hospitable and you like variety in your work. In addition, you have the following criteria:

• Completed MBO4 education (preferably in the direction of Hospitality/Tourism);
• Excellent command of the English language (spoken and written), Dutch is a big plus;
• Minimum 1 year of experience within the front office/reception or similar role;
• You work in detail and clearly;
• Administratively very strong and knowledge of a PMS system.

The salary offered for this position is between €2200 - €2400 gross per month based on 38 hours. In addition, you will join a dynamic environment where you can be yourself and develop professionally. The following secondary conditions form the rest of the package:

• 25 vacation days based on full-time employment;
• Travel reimbursement from 5 km commute;
• Discounts on hotel accommodation;
• (International) growth opportunities within the chain.

How we'll proceed. Within four working days, we will let you know if you qualify for this position. We will schedule an introductory interview, either digitally or in-person. During this interview, we will inform you as fully as possible about the vacancy, the company and the rest of the procedure. After consulting with you, we will introduce you to our client and then continue to guide you through the application process. The Independent Recruiters Group has a large team of specialized recruiters. Each recruiter has a strong focus on their own area of expertise, which makes them the ideal sparring partner for both the candidate and the client.

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