Lead Sourcing Design

1 week geleden

Amsterdam, Noord-Holland, Nederland ING Voltijd

Operational Design, Control & Resilience (ODCR) has the aim to deliver on ING's vision of Staying Safe & Secure by engaging and enabling ING (business) leaders to be in control of their (local) processes and activities.

Within ODCR, the Centre of Excellence (CoE) Sourcing and Shared Services (CoE S&SS) has a global responsibility to ensure ING is in Control of all its sourced activities (both third party (TP) and Intragroup).

Our value proposition is that we design ING's sourcing approach and define standards for the lifecycle of sourcing, ensure an efficient global implementation supported by efficient tooling and by monitoring provide oversight and reporting on compliance and regulations.


CoE Sourcing & Shared services is looking for an experienced Lead Sourcing Design who drives CoE S&SS in setting the design and implementing an efficient Sourcing way of working that enables all stakeholders in their sourcing journey to be and remain in control as effective and efficient as possible while moving their work into ING HUBs, specialized 'in-Country Hubs' and Third Parties.

Role Context


Sourcing is a highly regulated environment and this leads to frequent changes of policies and regulations which have effect on our (global) way of working, tooling and reporting.

You will guide such changes to the CoE S&SS management, support function leads and all sourcing stakeholders across ING.


As a Lead Sourcing Design for CoE S&SS you will be the owner of the Global ING sourcing Framework (ISF) and as such are the gatekeeper of this Design document to ensure impact of all new and upcoming business changes, process steps, policy changes and external regulations (e.g.

ECB) in relation to sourcing for the bank are onboarded in the ISF and consequential approved.


For this you will cooperate with experts in various support functions within ING Bank NV, local experts within entities across the (ING) globe and other MT members in CoE Sourcing & Shared Services.

This to ensure that changes are reflected in new processes and/or tooling, are fit for purpose (efficient to use) for all stakeholders around the globe involved in sourcing and are continuously aligned with INGs Strategy to give our Customers a superior experience.

Roles and Responsibilities

  • You will report into the Global head for CoE Sourcing & Shared Services and will be part of the MT within the CoE S&SS
  • You proactively signal new or changing sourcing requirements either internal or external driven
  • You maintain an overview of ongoing and upcoming change initiatives in relation to sourcing in close alignment with the within CoE S&SS
  • You continuously align with CoE S&S Business Lines' Transition Managers, Business Lines' stakeholders, local ODCR business partners, CoE S&SS change portfolio managers, (local) transition managers and control owners on how to adhere to new or upcoming changes
  • You drive the sourcing impacted change across the ING globe and ensure that full compliancy can be achieved across all locations
  • You signal both internal and external developments and constraints that may conflict with the ING Sourcing Framework for which you align with CCoE S&SS Change portfolio managers for implementation impact/consequences
  • As a Lead Sourcing Design you have high visibility in the organisation up to MBB1. You have to maintain close contacts with departments in your business line(s) such as Legal, Compliance, ORM, IT, HR and Finance but also globally with Service owners and service recipients that reside in all countries where ING is active.
How to succeed

We hire smart people like you for your potential and passion. Our biggest expectation is that you'll stay curious, keep learning and take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

Who are we looking for:

  • You have detailed understanding of the Sourcing (Intragroup and/or Third party) landscape in which ING is operating
  • Strong experience in leading change initiatives with global impact
  • Strong analytical skills with ability to distinguish between main and side issues and create recommendations
  • You are very structured, diligent and consequent in maintaining ING's Sourcing Design document (ISF)
  • You have strong communication (written and oral) and presentation skills, decisiveness power, have persuasiveness skills, are a good team player and are very strong at stakeholder management
  • You must be fluent in English. Understanding of Dutch would be a bonus
  • You are familiar with global policies and procedures in organisations and the ability to provide guidance in this towards stakeholders
  • Good balance between high level and detailed level views and able to understand dependencies, connections and related processes
  • Able to identify, understand and leverage on good practices from ING Group and market
  • Your Organisational sensitivity competence is at a high level and you are familiar to work in complex and pol

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