Huidige banen gerelateerd aan Associate Service Desk Analyst - Oude Meer, Noord-Holland - World Wide Technology Holding, LLC

  • Associate Service Desk Analyst

    4 maanden geleden

    Oude Meer, Nederland World Wide Technology Holding, LLC Voltijd

    **Education** Education Level Education Details Req Pref And/Or Associate's Degree (AA) Information Technology X or A combination of education, training and experience may be considered in lieu of a degree. **Work Experience** Experience Req Pref A minimum of 1 year progressive experience in a related field X **Knowledge, Skills, and...

  • Housekeeping Associate

    6 dagen geleden

    Badhoevedorp, Nieuwe Meer (buurtschap), Schiphol-Noord, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    **Join the Corendon family as our brand new Housekeeping Associate!** **_ What’s in it for you?_** - A stylish, dynamic, international work environment. - A unique opportunity to be part of a fun, friendly, and enthusiastic team. - Special discounted rates at more than 9,000 Marriott hotels worldwide for you, your family, and friends! Personal coaching &...

  • Microsoft 365 Cybersecurity Architect

    3 maanden geleden

    Oude Meer, Nederland General Logistics Systems Voltijd

    From mobile app to parcel routing - there is always sophisticated IT behind it all. As an internal service provider for the GLS Group, we develop, organize and are responsible for the entire IT for around 862 million parcels in over 49 countries worldwide. In the future we will add more countries to our GLS family. As our Cybersecurity Architect (f/m/d) for...

  • Assistent Front Office Manager

    1 maand geleden

    Badhoevedorp, Nieuwe Meer (buurtschap), Schiphol-Noord, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    **_Wat is het voordeel voor mij?_** - Een fulltime salaris tussen de €2.800; - & €3.200; - per maand - Een stijlvolle, dynamische, internationale werkomgeving; - Een unieke kans om deel uit te maken van een leuk, gezellig en enthousiast team; - Speciale kortingstarieven voor meer dan 9000 Marriott-hotels wereldwijd voor jou, jouw familie en vrienden! -...

Associate Service Desk Analyst

4 maanden geleden

Oude Meer, Noord-Holland, Nederland World Wide Technology Holding, LLC Voltijd

Education
Education Level

Education Details

Req

Pref

And/Or

Associate's Degree (AA)

Information Technology

X

or

A combination of education, training and experience may be considered in lieu of a degree.

Work Experience
Experience

Req

Pref

A minimum of 1 year progressive experience in a related field

X

Knowledge, Skills, and Abilities
Excellent customer service, communication, and analytical skills.

Positive, professional, team player attitude.

Ability to work independently while upholding quality support.

Strong work ethic and ability to self-motivate.

Ability to organize and prioritize work in a fast-paced, changing environment.

Technical aptitude with a focus on continuous learning and development.

Functional knowledge of Windows Operating Systems, Microsoft Office products, and macOS.

Knowledge in:
Workspace One, Active Directory, Exchange is a plus.

Requirements:


The Associate Service Desk Analyst will support internal end users in the Amsterdam Office and the European region for all Information Technology infrastructure components.

As an Associate Service Desk Analyst, you enable the staff to operate in an agile manner and ensure that the systems' hardware, operating systems, and related procedures adhere to our organizational values.


Essential Functions
Respond to incoming requests via walk-ups and ServiceNow tickets.

Resolve 1st and 2nd level incidents.

Assist with the delivery and support of local mobile devices and cellular plans.

Provide Hardware/software support to internal customers.

Leverage internal (knowledge base) and external (support sites) resources to answer questions and resolve incidents.

Provide incident routing and escalation to other teams within the organization.

Coordinate with other teams within the organization for local support on escalated incidents.

Research and recommend innovative, and automated approaches for administration tasks.

Assist in the delivery, installation and set-up of new or reallocated technology.

Assist with the management and track inventory of assets through our tracking software in ServiceNow.

Respond to users regarding equipment recovery tasks.

Recycle and retirement of equipment.