Customer Assistance Analyst

2 weken geleden

Nijmegen, Gelderland, Nederland beBee Professionals Voltijd
BeBee Professionals is looking for a Customer Assistance Analyst to join our team in Nimega.

The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.

The Customer Assistance Analyst will be responsible for:

  • Responding to customer inquiries via phone, email, and other channels
  • Troubleshooting customer issues and providing technical support
  • Documenting customer interactions and providing feedback to management
  • Identifying customer needs and providing solutions
  • Maintaining customer records and updating customer information

The ideal candidate should have:

  • A Bachelor's degree in a related field
  • At least two years of customer service experience
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Knowledge of customer service software and databases
If you are interested in this position, please apply on beBee. We look forward to hearing from you

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