Guest Relations Manager

1 week geleden


Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd
As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don't do this by just welcoming our guests, you own ''hostmanship'' no like other and know how to pamper our VIP's. You work closely with the Front Office team and assist them whenever necessary to ensure a flawless experience.

Additionally, you are in charge of the guest reviews. You write comments on all the reviews on a daily basis, and make sure there will be a follow-up if needed. You create the new ambassadors of our hotel to ensure they will stay with us again.

WHAT MAKES YOU THE PERFECT ADDITION TO OUR TEAM?
  • You have completed a hospitality-related course and are ready for a new step (Hotel Management school is a great advantage)
  • You are energetic, enthusiastic and creative and know how to apply this in the right way in your work.
  • Hospitality is in your blood You won't take "no" for an answer
  • You like hard work and you are not afraid to take responsibility.
  • You master the Dutch and English language, spoken and written.
  • Knowledge of Opera PMS is a plus


APOLLO HOTEL AMSTERDAM, A TRIBUTE PORTFOLIO HOTEL
Located on Apollolaan in Amsterdam South, overlooking the intersection of five canals, you will find the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. With a unique interior, thoughtful amenities and an excellent city center location, this is the perfect place to stay. Our hotel is within walking distance of numerous museums, parks and the Amsterdam RAI convention center. Close by you will find the Anne Frank House, the Rijksmuseum and Dam Square. Our guests enjoy fine French cuisine at The Living Room by Bodon and international favorites at The Harbor Club Amsterdam Zuid, the place to eat in Amsterdam. In addition, the hotel offers several options for events, including a roof terrace and an outstanding ballroom, all supported by expert catering.

WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?
  • We offer you a supplement of 15% in the weekends and 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
  • Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
  • Eager to learn? We offer training courses from the Leonardo Development Lab
  • Ambitious? You can work on your personal development and grow with us
  • We think your health is important That is why you can visit Open Up 24/7, the online platform for mental health.
  • Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree
  • Night away? As an employee, you can exclusively use our global discount program
  • And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.

Want to know more about why working with us is so great? Then click here

APPLY NOW
We are a young company with a large dose of ambition, positivity and creativity Interested? Then we would like to receive your motivation letter and resume. You can send it to us via the application form. Questions? Contact the HR department
  • Guest Relations Manager

    2 maanden geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don’t do this by just welcoming our guests, you own ‘’hostmanship’’ no like other and know how to pamper our VIP’s. You work closely...

  • Guest Relations Manager

    1 week geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don't do this by just welcoming our guests, you own ''hostmanship'' no like other and know how to pamper our VIP's. You work closely with the...

  • Guest Relations Manager

    2 maanden geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    Als Guest Relations Manager ben jij hét visitekaartje van Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP gasten leg jij graag extra...

  • Guest Relations Manager

    1 week geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    Als Guest Relations Manager ben jij hét visitekaartje van Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP gasten leg jij graag extra...

  • Guest Relations Manager

    3 weken geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    Als Guest Relations Manager ben jij hét visitekaartje van Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP gasten leg jij graag extra...

  • Guest Relations Manager

    23 uur geleden


    Amsterdam, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    Als Guest Relations Manager ben jij hét visitekaartje van Apollo Hotel Amsterdam, a Tribute Portfolio Hotel by Marriott International. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP...

  • Guest Relations Agent

    1 week geleden


    Amsterdam, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels ) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most major cities. Room Mate...

  • Guest Relations Agent

    1 week geleden


    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels () is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most major cities.Room Mate...

  • Guest Relations Supervisor

    2 maanden geleden


    Amsterdam, Nederland Amsterdam Marriott Hotel Voltijd

    We are currently recruiting for a passionate and enthusiastic colleague! Do you want to work in a dynamic work environment in the center of Amsterdam and are you interested in a position at the Amsterdam Marriott Hotel? Read the information below and get excited to apply! What are your responsibilities?For our Guest Relations Supervisor position, we are...

  • Guest Relations Agent

    1 maand geleden


    Amsterdam, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations Agent

    3 weken geleden


    Amsterdam, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations Officer

    1 week geleden


    Amsterdam, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd

    Guest Relations Officer at Leonardo Hotel Amsterdam RembrandtparkMonitoring, analyzing, and optimizing guest satisfactionPampering VIP guests and ensuring a smooth experienceHandling reviews and addressing them effectivelyAdministrative tasks including scheduling and complaint handling


  • Amsterdam, Noord-Holland, Nederland Eram Talent Voltijd

    Eram Talent is looking for enthusiastic individuals to join their team as Guest Relations Ambassadors in Saudi Arabia. As a Guest Relations Ambassador, you will play a key role in providing top-notch customer service and creating unforgettable guest experiences.As the main point of contact for guests, your responsibilities will include welcoming them,...


  • Amsterdam, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd

    Als Guest Relations Management Stagiaire ben jij hét gezicht van het Leonardo Hotel Amsterdam Rembrandtpark In deze nieuwe stage functie verwelkom jij alle gasten in onze lobby en draag jij extra zorg voor onze VIP gasten. Tevens geef jij – onder de hoede van onze Front Office Manager – vorm aan deze nieuwe afdeling. Are you up for the challenge?


  • Amsterdam, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd

    Als Guest Relations Management Stagiaire ben jij hét gezicht van het Leonardo Hotel Amsterdam Rembrandtpark! In deze nieuwe stage functie verwelkom jij alle gasten in onze lobby en draag jij extra zorg voor onze VIP gasten. Tevens geef jij – onder de hoede van onze Front Office Manager – vorm aan deze nieuwe afdeling. Are you up for the challenge?

  • Guest Relations Agent

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations Agent

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations Agent

    1 week geleden


    Amsterdam, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels ) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most major cities. Room Mate...

  • Guest Relations Manager

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don’t do this by just welcoming our guests, you own ‘’hostmanship’’ no like other and know how to pamper our VIP’s. You work closely...

  • Guest Relations Manager

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don’t do this by just welcoming our guests, you own ‘’hostmanship’’ no like other and know how to pamper our VIP’s. You work closely...