Customer Service Associate

1 week geleden


Amstelveen, Noord-Holland, Nederland Transparent Solutions B.V. Voltijd

What you will do

You will be mainly responsible for:

  • Statements:_


Receiving an amount of statements according to target by making qualitative calls to suppliers in a professional and user-friendly way within the appointed deadlines.


  • Data and processing:_


Processing received statements according to target as well as processing invoices and updating master data within the appointed deadlines in a secure manner and using the appropriate tools.


Who are you?
Your role at Transparent goes beyond just carrying out the tasks listed above. You will contribute to our collective knowledge and help us maintain the high standards we have set for ourselves. We are looking for team players who want to contribute and grow with us. Together, we create a respectful work environment where excellence is achieved through continuous improvement and teamwork. There is also room for your own unique input and initiatives.

  • Minimum Bachelor level of working and thinking.
  • Fluent in Finnish, Swedish and English (written and oral); and any other (Nordic) language is a plus
  • Knowledge of bookkeeping and/or financial services
  • Experience as a call center associate.
  • Experience with Microsoft Office packages.
  • You are able to respond flexible to adhoc situations.
  • Good learning ability regarding systems.

What we offer you:

We offer competitive employment conditions and the opportunity to be part of a professional and motivated team. Our company culture is built on positive constructive engagement, integrity, openness, and accountability.

We believe in doing what is right and offer attractive employment conditions, including:

  • Hybrid work policy (50/50 remote and in-office), with the possibility to work abroad as well.
  • Free lunch and fruit at the office.
  • Attractive pension plan where Transparent covers half of the premium.
  • Travel expenses reimbursement if you live more than 10 km from the office (parking spaces available).
  • 25 vacation days and 1 'Bad Day' for when you can't get out of bed.
  • Variable compensation based on individual and company performance.
  • Drinks every Thursday and also throughout the year events such as: Christmas dinner, New Year's drinks, summer BBQ, etc.

Job Types:
Full-time, Part-time

Pay:
€2.650,00 per month

Expected hours:
No less than 32 per week

Language:

  • Finnish (required)
  • Swedish (preferred)
  • English (preferred)

Work Location:
Hybrid remote in Amstelveen
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