Head of HR Benelux

1 week geleden

Amsterdam, Noord-Holland, Nederland Appointments Group Voltijd

Our client is one of the largest apparel/fashion retailers in the world. As they continue their expansion in the Benelux region, they have created a new and exciting role of Head of HR Benelux, reporting to the region's Chief Operating Officer.

In this role you will manage a small team (2 HRBP's, 3 HR Support roles) and you will work closely with the EU Directors of HR, Talent Acquisition, Learning & Development and Sustainability to shape an aligned local strategy.

You will become responsible to set the overall HR vision, strategy and execution plan, manage and develop your team team and work hand in hand with the local store operations members, regional and global COEs such as Talent Acquisition, Learning & Development, Comp and Ben, Sustainability and Health & Safety. Total staff in the region is, at this moment around 450+, but as they are set for further growth and expansion this will increase.

In this challenging role you will partner closely with the Benelux COO and will be responsible for delivering a robust people strategy and driving the performance and engagement of the employees. You will support expanding the business further, build an exquisite HR-function and make sure that their employees are able to get the best out of their selves and develop, grow and can excel in their roles, whatever their level and position in the organization.

You understand that in order to have the best customer experience, HR plays a key part in making sure this can be achieved. With a genuine passion for and experience in retail (store and online) you know where and how to make a difference.

Next to being a strategic partner with a vision on HR, you also bring hands-on experience of operational general HR and enough business acumen to be a valuable sparring partner to senior management. Being a collaborative people leader you have great stakeholder management skills and know how best-practice HR looks like. The role also offers the opportunity to play a key part in regional and global HR projects.

Areas of responsibility Organisational transformation/development
  • Collaborating with key stakeholders in EU HQ and Global HQ to secure strategic alignment and leverage of capabilities to drive local projects.
  • Striving to make improvements to processes and tools to support business operations. Supporting our business in its digital transformation.
  • Re-examining work conditions for store staff employees to address work environment, demanding management culture, physical activities, working shifts, access to mental health and wellbeing resources. Developing strategies that will maximise employee engagement and motivation.
  • Leading the HRBP and HR service in-stores' team, making sure HR operational excellence is delivered to all stores while always improving ways of working. Conducting regular travels to stores and local offices across the region are integral to the role.
  • Rolling out strategic initiatives that support the whole employee cycle and best experience from attracting to offboarding.
  • Being a strategic and pragmatic advisory to senior and HQ leadership.
  • Conducting HR risk management - ensuring correct governance is created and maintained for all people areas, supported by relevant regulations, tools and training. This includes correct governance of all compensation, benefits and employee relations matters, HR data management processes.
  • Leading for all external employee relation matters including external lawyers and any employee representative bodies.

Payroll/HR analytics
  • Managing the relationship and performance of the payroll outsourced partner, ensuring our operational payroll processes are running smoothly and effectively.
  • Making use of our data and insights in order to make relevant people/business decisions.
  • Ensuring that compensation and benefit policies remain attractive and competitive based on market benchmark.
  • Continuous reviewing of all processes and procedures to ensure maximum efficiency and understanding at all level of the business including system utilisation, automation and necessary skill development
  • Redefining our standards in key processes such as hiring, onboarding, performance reviews, career development etc.

Learning & Development
  • Working with the L&D team to agree initiatives to drive culture, values, self-leadership and leadership across the organisation.
  • Identifying, developing and nurturing future talent and business leaders based on the expansion plan. Developing and supporting current Talent Management and workforce planning strategies.
Candidate Profile
  • Extensive work experience developing and driving a holistic HR agenda in a global context with a broad knowledge of HR processes connected to Leadership, People and Talent, Performance, D&I, Comp. & Ben, Competence Management, Works Council relations etc.
  • MSc. degree within behavioural science, psychology, business administration, HR or similar.
  • Experience with leading change, preferably in an international setting and cross-cultural environment.
  • Solid experience in an international retail organisation (ideal profile)
  • Business experience with a clear understanding of the critical link between HR and the business strategy.
  • Fluency in English, written and spoken is essential. Dutch and French would be additional bonus
As a person and leader, the following describes you
  • You have a unique blend of strategic mindset and hands-on approach. You enjoy the balance and mix between operational, tactical and strategic focus, and the diversity of topics that this creates.
  • You are a relationship builder with the ability to gain trust and establish respect and credibility across the organisation.
  • You easily create your own structure where it's not given to you, you can keep a deadline as well as easily re-prioritise your day when needed.
  • You are flexible and able to embrace change. You have the ability to work through and coach managers and leaders to engage and motivate the organisation towards change.
  • You have the ability to work across multiple cultures and leverage diverse skills, experiences and feedback from all of those you work with.
  • You show a keen interest in understanding the business you work in, its opportunities and challenges, and you enjoy driving continuous improvements.
  • You have a positive mindset with a "can-do" attitude.
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