Technical Customer Support

1 week geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.800 - € 4.000

What will you do?As a Technical Customer Support you form the link between international customers on the one hand and the internal after-sales organization and other internal stakeholders on the othe What will you do?As a Technical Customer Support you form the link between international customers on the one hand and the internal after-sales organization and other internal stakeholders on the other.

You significantly contribute to the excellent performance of the company systems in the field.
You will be managing international customer demand across the board.

You are the single point of contact and advise the customer both re-actively and proactively in terms of solutions, giving quotations and preparing the deployment of service engineers or the shipment of parts.

You are the customer coordinator in all areas both on technical and commercial and you know how to build a good relationship with the clients.

You have contact with internal and external stakeholders (German & French speaking markets)
You handle and report on both the substantive and financial sides of the projects.
You always see opportunities to go the extra mile for clients with the products and services.

Finally, you look at what can be improved in the follow-up phase so that you continue to learn and develop.

The job includes regular national and international client visits.
You communicate proactively and ensure that the various colleagues and departments provide the necessary information.
You have experience in a technical after-sales/service environment and can contribute with your knowledge and expertise to the further design and professionalization of the work processes (in an ERP environment) Who are you?
Professional Education level of work and intellect. This could be a commercial background with an affinity for technology, but also a technical background with commercial drive
If you don't have the technical background, it's important that you are willing to learn and have a keen interest in machinery (mechanical, hydraulics, electrical etc.)
You like to visit customers from time to time to discuss offers for the "bigger" job

You have a high proficiency of German (C1-C2) & French (C1-C2 level) and fluency in English, Dutch is an advantage - not a must.

You have relevant work experience in a technical-commercially oriented, service-oriented position
You have good communication skills and are very proactive and customer-oriented
You think in terms of opportunities and solutions and have an entrepreneurial spirit
You are a service-oriented but critical person who does not shrink from bringing matters to the attention of customers, sales staff and the internal organization
You have a valid working permit for the Netherlands (Our client doesn't not offer sponsorship)
You are living in Groningen area

  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    What will you do?As a Technical Customer Support you form the link between international customers on the one hand and the internal after-sales organization and other internal stakeholders on What will you do?As a Technical Customer Support you form the link between international customers on the one hand and the internal after-sales organization and other...


  • Amsterdam, Noord-Holland, Nederland Resideo Voltijd

    The Technical Support Specialist will be responsible for advising Dutch & English speaking central installers, wholesalers, and specifiers on heating technical solutions for residential and light commercial buildings measurement and control technology. You will answer questions that come in via phone and email and assist with troubleshooting and problem...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    You will be part of the Technical Support team which is an integral part of our client's service and support offering to customers.This team provides native language first-line technical support to You will be part of the Technical Support team which is an integral part of our client's service and support offering to customers.This team provides native...

  • Technical Support Agent

    1 week geleden


    Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Technical Support Agent to join our team in Amsterdam.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions.Requirements: Bachelor's degree in Computer Science, Information Technology, or related field At least 2 years of...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 3.000 - € 3.500

    Job description You will be part of the Technical Support team which is an integral part of our client's service and support offering to customers. This team provides native language first-line technical support to the customer service department and customers. In addition, you will focus on special solutions for unique customer needs and give advice on what...


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Senior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Senior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland Foleon Voltijd

    Are you ready to make some history?Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys.Foleon is based in Amsterdam and New York and serves more than 1,200 global B2B brands.We value people who are...


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Junior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Junior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionWhat you get to do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow...


  • Amsterdam, Noord-Holland, Nederland Intralox Voltijd

    Intralox has been the world leader of award-winning, comprehensive conveyance solutions for over 50 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting-edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C....


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Junior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland Convious Voltijd

    Convious is looking for a Junior Technical Support Specialist to join our team in the Amsterdam office One of the crucial points for our growth is the quality of service we provide to our customers and the extra mile we go. As a Technical Support Specialist, you will make sure that our operations run smoothly by providing first and second-line support for...


  • Amsterdam, Noord-Holland, Nederland ServiceNow, Inc. Voltijd

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...


  • Amsterdam, Noord-Holland, Nederland ServiceNow, Inc. Voltijd

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...


  • Amsterdam, Noord-Holland, Nederland Sound United Voltijd

    Job Summary: For our office in Amsterdam, we are looking for a Technical Support Specialist, Italian speaking. In this role you will be responsible for consistently providing high quality resolution of technical issues / questions and on-going customer support. This position will provide first-level trouble shooting and resolution of customer issues. The...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Amsterdam, Noord-Holland, Nederland Hitachi Construction Machinery Australia Voltijd

    Technical Support Engineer Location: Amsterdam The responsibilities: Provide key technical support to the dealers, handling technical correspondence, supporting or assistance Troubleshooting and corresponding on technical questions or inquiries from dealers and Sales dept Technical training for current/new models to dealers, users and employees ...