IT Operations Engineer

1 week geleden

Zwolle, Overijssel, Nederland Pax8 Voltijd
Come join us at Pax8 and embark on a thrilling journey with our Support Operations EMEA team as a Support Operations Engineer in our amazing offices Zwolle

You'll be at the forefront of revolutionizing support operations at Pax8, providing technical expertise that ensures our amazing colleagues receive unparalleled service.

As a Support Operations Engineer, you won't just troubleshoot issues – you'll be orchestrating a symphony of solutions, diving into the heart of technical intricacies and emerging victorious with resolutions that leave our amazing colleagues in awe

The Team:
The Support Operations EMEA team are high-energy, fun, and driven with a 'can do' attitude.

Your day as a Support Operations Engineer includes:
Assessing and supporting Non-Standard requests, including Audit requests, eDiscovery, Access requests or other escalations
Supports Pax8 staff by fulfilling User Requests and resolving new and escalated Service Incidents
Routine Maintenance and upgrades of End user hardware/software systems and other hardware and systems in the office estates
Asset cataloguing, tracking, deployment, and inventory management
Drive your own personal development and performance improvements by participating in learning paths on Elev8, taking part in Pax8 L&D programs, receiving peer or manager coaching, taking on stretch projects or on the job training

Our Support Operations EMEA team are the public face of the IT department serving the whole of Pax8's employees and guests.

They're a hard working team and department with a 'work hard play hard' approach
Check our HR Leaders people ethos here:
You'll be the ideal Support Operations Engineer for us if you:
Significant experience related IT support experience in a medium to large size organisation
Experience of supporting end user devices running various Microsoft Windows platforms (Windows 10/Windows 11) & Mac OS
Demonstrable expert level support for Microsoft Office 365/Windows 365 platforms (Office, Teams, SharePoint, OneDrive)
Experienced and knowledgeable of Azure Active Directory, Teams and Exchange admin centers, MS Partner Centre
Thorough understanding of cybersecurity tooling
PowerShell, python, bash, etc.
We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too
Salary & benefits for our

Support Operations Engineer:
Homeworking Allowance
Dedicated time for training and personal development
Health & Wellbeing coaching support
Fun and frequent company and team socials
Tech set up to support great home and In-office working
The modern workplace is in our DNA so working from home is not a problem.

We offer an international and dynamic job with a high degree of responsibility and fun, in one of the coolest and fastest growing industries in the world:
IT.

There is plenty of room for personal growth and you will be working closely with your energetic and skilled team mates.

Safe, socially distanced and committed to staying Covid-19 secure
What's in it for you?

We have our very own internal academy (the Pax8 University) for personal development plus access to Learning & Development specialist trainers and extensive "born in the cloud" mentors available for your growth.

We'll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level.

As part of our hiring process, we are required to undertake information verification checks on all candidates that are successful in their application with Pax8.

As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks will be completed for UK candidates only, such as criminal and financial)

Reports to:
Manager of Support Operations, EMEA

Position Status:
Full-time, 40 hours per week

Your data will be held in accordance with GDPR best practices and processed only in accordance with our recruiting processes.

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