Huidige banen gerelateerd aan IT - Delivery Manager Application - Veldhoven, Noord-Brabant - ASML
-
Service Delivery Manager
17 uur geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob DescriptionJob Title: Service Delivery ManagerJob Summary: We are seeking a highly skilled Service Delivery Manager to oversee and improve end-user experiences with services as IT Service Desk, CRE & Facilities Service Desk, People Operations, Finance Operations, Smartphone Support, and IT On-Site Support services.Key Responsibilities:Ensure seamless...
-
Service Delivery Manager
5 dagen geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob DescriptionJob Title: Service Delivery ManagerJob Summary:ASML is seeking a highly skilled Service Delivery Manager to oversee and improve end-user experiences with services such as IT Service Desk, CRE & Facilities Service Desk, People Operations, Finance Operations, Smartphone Support, and IT On-Site Support. The successful candidate will be...
-
Service Delivery Manager
1 dag geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob DescriptionOverviewASML is seeking a highly skilled Service Delivery Manager to oversee and improve end-user experiences with services such as IT Service Desk, CRE & Facilities Service Desk, People Operations, Finance Operations, Smartphone Support, and IT On-Site Support. The successful candidate will focus on daily delivery, operational stability,...
-
IT Delivery Support Sub-Sector Lead
1 week geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdAre you a seasoned professional with a passion for leadership? Are you eager to push your boundaries and elevate your career? Do you thrive in a fast-paced, dynamic environment, particularly one undergoing Agile transformation?Do you have expertise in implementing lean solution delivery processes while maintaining strict adherence to quality and compliance...
-
Application Support Engineer
1 maand geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdIntroductionThe ASML Development and Engineering tool environment is used by more than 8000 research and development engineers worldwide. Are you the Application Support Engineer who supports our Research and Development engineers to get most out of their state of the art CAD, development and simulation tools?Job MissionAs an application Support Engineer...
-
IT Line Manager
2 maanden geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdIntroduction We are looking for an experienced Group Lead that can play a key role in bringing our IT R&D PLM team to the next level. Do you think you’re the right candidate fort his job? In that case we’re looking for you! Context of the positionIn the IT Solution Delivery for R&D department we provide IT services to ASML’s Development and Engineering...
-
Senior IT Applications Engineer
2 maanden geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob Mission Be the linking pin between the ASML Logistics organization, the IT organization and outsourcing partners (Logistics and IT). Assess, change/refine and implement business processes and related information systems (SAP/MM/WM/EWM, and non-SAP systems) to continuously increase their effectiveness and make sure that they are properly aligned...
-
Team Lead SOC
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleAs a Team Lead SOC - Coordination & Delivery at ASML, you will play a key role in shaping the company's future in the Security Risk Management domain. You will be responsible for minimizing business impact of security control failures by developing and maintaining the Security Operations Competence and Security Incident response competency...
-
IT Assurance Line Manager
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleWe are seeking an experienced Line Manager to lead our Cyber Resilience Readiness team within the Assurance & Resilience department. As a key member of our IT organization, you will be responsible for managing the team's activities in line with the department's strategy, business plans, and relevant policies.Key ResponsibilitiesManage the...
-
Service Square Support Lead
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob SummaryThe Service Square Support Lead - Operations Manager will be responsible for overseeing and improving end-user experiences with services as IT Service Desk, CRE & Facilities Service Desk, People Operations, Finance Operations, Smartphone Support and IT On Site Support services. This role will focus on daily delivery, operational stability,...
-
IT Security Engineer PLM
1 maand geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdIntroductionThe department for Product Lifecycle Management and Configuration Management is responsible for delivering solutions that push the limits of technology to unlock the business value of digital design and Product Lifecycle Management (PLM). We deliver cutting-edge PLM solutions to solve some of ASML’s toughest challenges. Together with our...
-
Security Testing Manager
1 week geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob Title: Security Testing ManagerASML is seeking a highly skilled Security Testing Manager to join our team. As a key member of our security organization, you will be responsible for designing, delivering, and expanding our 1st line security centralized services to IT, OT, and R&D.Key Responsibilities:Manage the Security Testing & Resolution Management...
-
People Manager Security Testing Lead
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleThe People Manager – Security Testing & Resolution Management is a key position in our dynamic environment with a direct strategic impact on ASML as it relates to a key risk domain in our security.Key ResponsibilitiesDesign, deliver, expand, and mature the 1st line security centralized services to IT, OT, and R&D.Manage the Security Testing &...
-
Security Operations Lead
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob Title: Team Lead SOC - Coordination & DeliveryAbout the RoleASML is seeking a highly skilled and experienced Team Lead SOC - Coordination & Delivery to join our Security Risk Management team. As a key member of our organization, you will play a critical role in shaping our future in the Security Risk Management domain.Key ResponsibilitiesDevelop and...
-
Beveiligingsautomatisering ingenieur
2 weken geleden
Veldhoven, Noord-Brabant, Nederland Simac VoltijdWat ga je doen?Bijdrage aan de beveiliging van onze klanten, zoals grote bedrijven of overheidsinstanties. Als Beveiligingsautomatisering Ingenieur bij Simac IT NL sta je voor de veiligheid van onze IT-dienstverlening aan al onze klanten. Hierin werk je nauw samen met collega beveiligingsingenieurs, netwerk engineers en delivery managers en bovenal: onze...
-
Line Manager IT Assurance
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob Mission In order to manage the Security First Line of Defense within IT the Assurance & Resilience department has been created. For this department we are looking for a line manager. As a line manager you are an excellent manager with knowledge of security, compliance and continuity within IT. You are keen on guiding and coaching team members to become...
-
Program Manager Integral
1 week geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob MissionASML is seeking a seasoned supply chain professional to join our Planning & Delivery sector as a Program Manager. In this role, you will be responsible for developing and delivering improvement projects that drive planning decisions in the ASML customer supply chain.Key ResponsibilitiesDevelop and maintain the improvement roadmap to prepare ASML's...
-
Cyber Security Project Manager
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleAs a Cyber Security Project Manager at ASML, you will lead cross-functional programs and projects in the area of Cyber Security, driving business growth and innovation. Your expertise in IT project management, risk management, and stakeholder engagement will be essential in delivering successful projects that meet business objectives.Key...
-
Global Program Manager Customer Support
1 maand geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdCS Global Program Manager – Non PGP programs & projectsIntroduction to the jobThe Portfolio Delivery Department within Central CS is looking for a Global Program Manager who is able to deliver projects impacting (operational) processes in the field. You take charge of the typical “triple constraints” (time, budget & scope) and manage a cross-functional...
-
Senior Security Operations Manager
2 weken geleden
Veldhoven, Noord-Brabant, Nederland ASML VoltijdJob DescriptionJob Title: Senior Security Operations ManagerJob Summary:ASML is seeking a highly skilled Senior Security Operations Manager to lead our Security Technology Operations team. As a key member of our Security team, you will be responsible for driving the team to deliver high-quality security services and ensuring the availability, performance,...
IT - Delivery Manager Application
3 maanden geleden
Introduction:
ASML leads the worldwide development, production and sales of high-end lithography systems for the semiconductor industry. In short, we make the machines that make computer chips, or integrated circuits.
We build some of the most amazing, complex machines that you will ever see - and the software to run them - to develop smaller, faster and still more affordable chips.
It is because of our machines that the world's technology has steadily evolved.
ASML IT develops and delivers automated and digital services that are absolutely mission critical for ASML's internal and external activities.
The goal of the IT organization is to continuously improve our business capabilities while at the same time delivering a 24x7 global IT landscape.
ASML IT works in SAFe Agile way. For the Portfolio Manufacturing we are looking for a business services Delivery Manager (DM).Who is ready to drive and show measurable results
Role & Responsibilities:
Job Mission
This is a key-role in the support organization of IT.
He or she independently functions as the IT Service Owner bridging the demand of the business for IT Services and on the other hand the delivery of the IT activity as agreed upon contract with IT Service Providers.
The Delivery Manager is shaping efficient structures and processes in a high performing organization with business stakeholders, IT and Service Providers to achieve operational excellence.
Responsibilities of the delivery manager
- Is responsible for all IT managed services which are delivered to the Manufacturing business sector, with focus on service operations.
- Align and partner with the Agile Release Trains (ART's) that operate in Manufacturing business sector.
- Build strong relationship network and manage stakeholders cross IT and business.
- Drives the ITbusiness relationship management & understands business priorities and expectations.
- Manage and liaises the relationship with the business (Information Officers, Business Process Owners, Key User Organization) to channel the demand (also hosting) towards the Service Providers.
- Service portfolio management:
- Accept new and changed IT services delivered by ART's.
- Provide insight on the overall performance of the service delivered.
- Develop a (long term) roadmap for the services together with, and advice the business in order to contribute to the business roadmap.
- Defining and managing service levels targets and ensuring services are delivered and improved in line with agreed targets and expectations.
- Usage management for IT services
- Lifecycle management for IT service (ownership)
- Ensure proper deployment of ASML policies towards the IT standards to provide consistent and compliant use of IT
- Managing dependencies and expectations from multiple suppliers and integrating to provide a single businessfacing IT service.
- Ensure E2E service management by Service Providers
- Provide an escalation and arbitration level for service issues and service integration issues for the services in scope
Tasks (not extensive):
- Chair the business service performance review on a monthly basis.
- Create and maintain service roadmap during entire life cycle of service, incl SLA review.
- Contribute in commercial contract management of contracts, suppliers and delivery models.
- Takes part with the ART's in service operations advisory and transition board.
- Controls and manages per service the financial budget and initiate cost saving improvements.
- Functional manage (regie) the service manager of the External Service Provider.
Empowered:
- Empowered to make decisions within the provided budget related to a service.
- Empowered to make decisions regarding service improvements and quality within agreed boundaries.
- Empowered to approve emergency changes for the associated service.
- In case of escalation (not limited to Priority 2 incidents) to act upon End2End ownership cross delivery teams (fix first, settle later).
Education and experience
- Master level or equivalent combination of education and experience.
- 10+ years of experience in relevant business and/or IT roles and at least 7 years of experience as a delivery or service manager (of equivalent) on senior level
- Thorough understanding and practical experience with:
- Proven experience of service strategy.
- Designing and implementing Service Integration and Management solutions.
- Content of contracts, master service agreements, governance schedules, price schedules, terms and conditions.
- Strong knowledge of risk and control frameworks like SoX, CobIT, ISO and financial processes like Forecast, Budget and Chargeout regime.
- ITIL Service Management processes.
- Strong cus
