Housekeeping Floor supervisor

2 weken geleden

Amsterdam, Nederland Room Mate Aitana Voltijd

ROOM MATE HOTELS ) is a Spanish hotel chain founded in 2001 whose philosophy is that the best way to travel is by visiting friends in each city; friends whose lifestyle we share and that transmit their knowledge and experiences of the city taking us by the hand through it

Room Mate Aitana opened its door in August 2013 and counts 285 spacious, bright and luxurious rooms, meetings rooms, a ballroom, a gym, lounge, a marina and hosts a restaurant with Spanish and Mediterranean food with a modern twist

We are looking for a fulltime Housekeeping Supervisor, to help the Housekeeping team keep Aitana's home clean and tidy at all times The Housekeeping Supervisor ensures a perfect guest experience by making sure our rooms and public areas are cleaned to the excellent standards of Room Mate Hotels.

What will you do:

  • Supervising, training and motivating cleaning staff (internal and external)
  • Promoting and sustaining a culture of excellence, loyalty, trust and respect
  • Checking rooms according to our standards and ensure speedy turnover
  • Sharing feedback on overall room quality with management and maintenance team
  • Communicating and coordinating with other departments (mostly Front Office and Maintenance) to ensure the best possible guest experience
  • Providing service to hotel guests, following up on reported issues

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