Business Analyst Robotics

2 weken geleden

Utrecht, Utrecht, Nederland Rabobank Voltijd
Empower our business customer service colleagues with faster, easier, and more enjoyable work as a Business Analyst Robotics & Automation

You & your role

You will be part of a team responsible for building, maintaining and supporting robotics solutions for various departments within the Global Service Centers as part of Wholesale & Rural.

In a dedicated team, we develop tactical solutions that empower employees to perform their work even more efficiently and serve our customers even better.

This includes tasks like efficiently collecting data and eliminating manual, repetitive, and sometimes frustrating processes.

The Robotics & Automation Team aims to make our colleagues' work in business customer service easier, faster, and more enjoyable As a Business Analyst Robotics & Automation, you actively contribute to achieving this goal.


What do you do exactly ?


As a Business Analyst RPA (Robotics Process Automation), your core task is to translate business requirements into impactful automation solutions.

You play both a substantive and coordinating role across all project phases:
ideation, process analysis, elaboration of processes and requirements, and guidance throughout the construction, testing, and implementation phases.

You are steadfast and are able to get the job done, even though the business may indicate that they are too busy to be helped at that time.

You are aware of the business context in which our solutions are used and can empathize with the end user.

Working alongside our engineers, you ensure seamless integration of robots with existing systems and infrastructure. When necessary, you collaborate with relevant stakeholders within the organization. Additionally, you monitor and evaluate the performance of existing solutions, identify areas for improvement, and make necessary adjustments.

Top 3 responsibilities
- _ Collaborating with an

Agile Philosophy:
_ This is how we work together.
- _ Translating Business Desires into

Impactful Automation Solutions:
_ Turning business wishes into reality.
- _ Monitoring and

Evaluating Existing Solutions:
_ Identifying areas for improvement and implementing necessary changes.

Together we achieve more than alone
We believe in the power of diversity. By combining people's differences, we become an even better bank. We're curious about what you'll bring to our Robotics Process Automation team.

As a team, we think ahead and constantly seek to leverage the latest techniques. The field of robotics is ever-evolving, and developments happen rapidly.

We warmly invite you to be at the forefront of these advancements and provide the space for your own growth and initiatives.


Speaking of Rabobank:
we're a Dutch bank, active in 38 countries, serving over 9.5 million customers. Together with these customers, our members, and partners, we work towards a world where everyone has enough healthy food. Closer to home, we strive for a country where happy people live, work, and thrive.

You & your talent

  • Bachelor's or Universitylevel education and thinking ability
  • Minimum 2 years of experience in a similar role
  • Business analysis, process analysis and data mapping skills
  • Proficient in written and spoken English, proficient in Dutch is desired
  • Knowledge of RPA solution development (e.g., Kofax or UI Path) is a significant advantage

Competences
- _ You are a colleague with grit _Taking responsibility and showing initiative are crucial.
- _ You have a Pitbull-mentality: _You don't let go of a case until it's resolved, but you always prioritize people. Hard on the matter, soft on the person.
- _ You are a true team player: _Together, we go (much) further than alone.
- _ You love problem analysis: _Your strong analytical skills allow you to translate problems into technical solutions.
- _ You are meticulous, creative, and results-oriented_: You have great writing skills and are strong in documentation.
- _ You thrive in a dynamic environment: _Gathering information swiftly and acquiring technical knowledge pose no challenge for you.
- _ Effective communication and alignment with various parties (business and IT): _An essential aspect of the job. You're adept at tailoring your communication to both sides.

What do we offer
- _ A salary between € 3.711,55 and € 5.300,48 (scale 8) or € 4.292,40 and €6.130,64 (scale 9) gross per month_ (grading depending on education, knowledge, and experience).
- _ Thirteenth-month bonus and 8% vacation pay._
- _ Extra budget_ (up to 11% of your gross monthly salary) that you can use as you wish. Buy extra vacation days, contribute additional funds to your pension, or partially cash out the budget.
- _ €1,400.00 budget for your personal development._
- _ Pension scheme where you contribute 3.5% yourself._
- _ A combination of remote work and office-based work._

These are some of the employment conditions for a Business Analyst Robotics & Automation based on a 36-hour workweek. Yo

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