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Italian Support Engineer

2 maanden geleden

Eindhoven, Nederland RBC Engineering Support B.V. Voltijd
Wat wij vragen

Opleiding

HBO tot MBO niveau

Ervaring

  • Minimaal 2 jaar ICT infrastructure ervaring

Talen

  • Je beheerst Nederlands
  • Je beheerst Italiaans
  • Bij voorkeur beheers je Engels
Wat wij bieden

Salaris

€ 2.100 tot € 5.000 per maand

Plus

reiskostenvergoeding, vakantiegeld, pensioenregeling

Uren

40 uur per week

Dienstverband

fulltime

Vacaturebeschrijving

As Italian speaking Support Engineer you will work remotely to provide technical support and service requests for customers across Europe

Tasks & Responsibilities
▪ Support various customer environments for customers across Europe
▪ Independently troubleshoot issues and perform service requests, including first and second line requests
▪ Escalate complex issues to specialist support teams as required
▪ Identify areas of improvement for the customer, the team and the organization
▪ Record activities as an assurance of quality

Your profile
▪ MBO+/HBO- working and thinking level
▪ Ability to work independently
▪ Not afraid to ask for help
▪ Certifications MS-900: Microsoft 365 Fundamentals, AZ-900: Azure Fundamentals and ITIL Foundations (or the ability to obtain these with support)
▪ 2 years Experience with ICT infrastructure (preferably in a similar role)
▪ Fluent in Italian & Dutch

Our company characteristics
▪ Independency
▪ Flexibility
▪ Reliablity
▪ Expertised
▪ Speed
▪ Honesty
▪ Transparancy

Terms of employment
▪ A marketconform and attractive salary
▪ A full travel allowance
▪ 25 holidays a year
▪ A collective retirement fund
▪ A growing organisation with personal development opportunities
▪ You will be working for a highly regarded customer on challenging projects
▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

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