Guest Relations Officer

4 weken geleden

Amsterdam, Noord-Holland, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd
As a Guest Relations Officer you are the calling card of the Leonardo Hotel Amsterdam Rembrandtpark. You are responsible for monitoring, analyzing and mainly optimizing guest satisfaction. Together with the Front Office team, you have an overview of which guests arrive and are welcomed every day. You like to pamper VIP guests extra and you know better than anyone how to do that You work closely with the Front Office team and of course you help them when necessary so that everything runs smoothly.

In addition, you deal with reviews on a daily basis. Every review matters, and you know it By posting the right comments and taking next steps, you can ensure that guests have an unconditional stay. They have to come back like this You also take on some administrative tasks such as making schedules and ensure proper complaint handling.



WHAT MAKES YOU THE PERFECT ADDITION TO OUR TEAM?
  • You have completed a hospitality-related course and are ready for your first job or have comparable experience;
  • You are eager to learn and looking for a challenge;
  • You are representative and administratively strong;
  • You speak fluent Dutch and sufficient English.

LEONARDO HOTEL AMSTERDAM REMBRANDTPARK We are now an indispensable part of Amsterdam-West. With eighteen floors you have a spectacular view of the entire city from our hotel. On the 17th floor you will find Floor 17. Here you can enjoy the most delicious cocktails and dishes at a height of 85 meters. The best events are organized on our roof terrace, such as movie nights, a game of ice hockey or relaxing yoga sessions. Meeting with a breathtaking view? That is also possible with us In short, Leonardo Hotel Amsterdam Rembrandtpark is a dynamic place

WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?
  • We offer you a supplement of 15% in the weekends and 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
  • Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
  • Eager to learn? We offer training courses from the Leonardo Development Lab
  • Ambitious? You can work on your personal development and grow with us
  • We think your health is important That is why you can visit Open Up 24/7, the online platform for mental health.
  • Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree
  • Night away? As an employee, you can exclusively use our global discount program
  • And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.

Want to know more about why working with us is so great? Then click here

SOLLICITEER NU
Wij zijn een jong bedrijf met een grote dosis aan ambitie, positiviteit en creativiteit Interesse? Dan ontvangen wij graag je motivatie en CV. Je kunt reageren via het sollicitatieformulier. Vragen? Neem contact op met onze HR afdeling.

  • Guest Relations Officer

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Banks Mansion Hotel Voltijd

    Guest Relations Officer Your duties: Het in- en uitchecken van gasten Het zorgen voor een optimale gasttevredenheid door een persoonlijke service te bieden De gast informeren over alle mogelijkheden in Amsterdam: van restaurants, tot bezienswaardigheden, tot theaters etc Samen met het team het up-to-date houden van de "stad Amsterdam": festivals,...

  • Guest Relations Officer

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd

    Als Guest Relations Officer ben jij hét visitekaartje van het Leonardo Hotel Amsterdam Rembrandtpark. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én voornamelijk het optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP gasten leg jij...

  • Guest Relations Officer

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Leonardo Hotel Amsterdam Rembrandtpark Voltijd

    Als Guest Relations Officer ben jij hét visitekaartje van het Leonardo Hotel Amsterdam Rembrandtpark. Jij bent namelijk verantwoordelijk voor het monitoren, analyseren én voornamelijk het optimaliseren van de gasttevredenheid. Samen met het Front Office team heb jij overzicht over welke gasten dagelijks aankomen en verwelkomd worden. VIP gasten leg jij...

  • Guest Relations Agent

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels () is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most major cities.Room Mate...

  • Guest Relations Ambassador

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Eram Talent Voltijd

    Eram Talent is looking for enthusiastic individuals to join their team as Guest Relations Ambassadors in Saudi Arabia. As a Guest Relations Ambassador, you will play a key role in providing top-notch customer service and creating unforgettable guest experiences.As the main point of contact for guests, your responsibilities will include welcoming them,...

  • Guest Relations Agent

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations Agent

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Room Mate Aitana Voltijd

    Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy and Turkey. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most...

  • Guest Relations

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    Job DescriptionWe are looking for a Guest Relations Employee who drives on exceeding guest's expectations. With your warm and welcoming hospitality heart, you treat every guest as a VIP and you can handle complaints like no other. Your main tasks are:Creating authentic luxury moments for our guest;Answer and investigate the reviews on all channels;Rooming of...

  • Guest Relations Supervisor

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Marriott Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, NetherlandsSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are currently recruiting for a passionate and enthusiastic colleague Do you want to work in a dynamic work environment in the...

  • Guest Relations Supervisor

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, Netherlands VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are currently recruiting for a passionate and enthusiastic colleague Do you want to work in a dynamic work...

  • Guest Relations Supervisor

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Marriott Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, NetherlandsSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are currently recruiting for a passionate and enthusiastic colleague Do you want to work in a dynamic work environment in the...

  • Guest Relations Supervisor

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, Netherlands VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are currently recruiting for a passionate and enthusiastic colleague Do you want to work in a dynamic work...

  • Guest Relations Agent

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

    With its many museums, peaceful canals and 17th-century architecture, Amsterdam charms every visitor. In the midst of this splendid city, you'll find the Amsterdam Marriott Hotel. Our luxury hotel, located across from Leidseplein's fine dining, shopping and entertainment, is a 5-minute walk to many attractions including the Rijksmuseum and Van Gogh...

  • Guest Relations Agent

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Amsterdam Marriott Hotel Voltijd

    With its many museums, peaceful canals and 17th-century architecture, Amsterdam charms every visitor. In the midst of this splendid city, you'll find the Amsterdam Marriott Hotel. Our luxury hotel, located across from Leidseplein's fine dining, shopping and entertainment, is a 5-minute walk to many attractions including the Rijksmuseum and Van Gogh...

  • Guest Relations Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don’t do this by just welcoming our guests, you own ‘’hostmanship’’ no like other and know how to pamper our VIP’s. You work closely...

  • Guest Relations Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Apollo Hotel Amsterdam, a Tribute Portfolio Hotel Voltijd

    As Guest Relations Manager of Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, you are the one that goes above and beyond. You are responsible for monitoring, analyzing, and optimizing our guest satisfaction. You don’t do this by just welcoming our guests, you own ‘’hostmanship’’ no like other and know how to pamper our VIP’s. You work closely...

  • Guest Relations Manager  Fulltime Nh Collection

    1 week geleden

    Amsterdam, Noord-Holland, Nederland NH Hotel Group Voltijd

    NH Collection Amsterdam Barbizon Palace ligt in de oude binnenstad, tegenover Amsterdam Centraal. Ons vijfsterrenhotel heeft alle mogelijke faciliteiten onder 1 dak. Het bestaat uit 19 gebouwen uit de 17e eeuw, heeft een restaurant, Vermeer, een fijne bar Bottles & Jars, diverse vergader- en event faciliteiten zoals de monumentale Olofskapel en daarnaast ook...

  • Guest Relations Agent

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Marriott Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, NetherlandsSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWith its many museums, peaceful canals and 17th-century architecture, Amsterdam charms every visitor. In the midst of this splendid...

  • Guest Relations Agent

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Marriott Voltijd

    Job Number Job Category Rooms & Guest Services OperationsLocation Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, NetherlandsSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWith its many museums, peaceful canals and 17th-century architecture, Amsterdam charms every visitor. In the midst of this splendid...

  • Guest Relations

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    Join our Recruitment drink on Monday, June 17 from 3pm till 6pm at Michelin-Star Restaurant The White Room* This is a great way to meet the team and see the hotel in a casual way. Please come by so we can have a chat and discuss the possibilities. *no registration needed*What your journey at Krasnapolsky will look like day-to-dayWe zijn op zoek naar een...