Onsite IT Support Engineer
2 weken geleden
Dive into the dynamic world of IT support with this exciting opportunity As an Onsite IT Support Engineer, you'll be the go-to expert, providing top-notch technical assistance to our clients directly at their locations. You'll troubleshoot hardware and software glitches, resolve issues, and ensure their IT infrastructure runs smoothly.
Responsibilities:- Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
- Work independently and as part of a team to tackle technical challenges.
- Install, upgrade, support, and troubleshoot end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment.
- Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory.
- Implement software and operating systems using SCCM or other deployment technologies.
- Thoroughly document your approach and problem resolutions within a ticketing system.
- Contribute to efficient asset management practices.
- Proven experience in onsite support and utilizing ticketing systems.
- Strong familiarity with Windows OS, Mac OS, and various software applications.
- Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune.
- Proficiency in MS Office 365 suite.
- Excellent communication skills in both Dutch and English.
- Customer-centric approach with a passion for delivering exceptional service.
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Collaborative and supportive work environment.
- Potential for professional growth and development.
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