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As an Order Process Specialist at IDEXX, you will be at the heart of our Financial and order processing operations. You will be a part of the European Finance Business Operations Team, responsible for all accurate, timely, and compliant order entry, checks, and processing for some 21 countries. Are you tech-savvy and can you work under pressure? Can you prioritize your workload and manage expectations? Do you want to work in a key position for the Global Market leader in Veterinary Diagnostics?
Then we want to connect with you
In this roleThe Finance Business Operations Team at IDEXX is responsible for processing and managing all orders and service contracts within EMEA. This involves billing adjustments, product returns, rebates, discounts, and special pricing on which you will connect with several internal stakeholders. You will work directly with IDEXX Sales professionals, the Marketing Department, and Finance to ensure smooth and compliant order flows.
An Order Process Specialist is responsible for customer orders that come in through SAP or one of many mailboxes for capital products, and standing orders. Our products are in such high demand, and the volume of orders coming in is so big, that we require the successful candidate to excel in speed and accuracy. You will leverage your technical knowledge, eye for detail, ability to prioritize your workload, and work well with stakeholders.
This team plays a key role and is the gatekeeper, to ensure SOX compliance for revenue recognition. This requires knowing all the revenue recognition rules and knowing the control cycles impacted by the team.
What you need to succeedTo be successful in this role you must have experience in data entry. What makes you a high achiever is a continuous balance between speed and accuracy. You get on well with different systems and can handle a high workload. Working in a big team doesn't present any problems for you.
- You have a high school diploma or equivalent.
- You have 2 to 3 years of relevant working experience (preferably in a Shared Service environment, E-Invoicing, or Data Entry).
- Experience with SAP and Order Management is a big plus.
- You have experience with international companies.
- You have an excellent command of the English language (written and verbal).
- You enjoy working in a multi-national and multi-cultural environment
- You are a strong user of MS Office, especially Excel.
- You can work alone and, in a team, and you are self-motivated, and solutions-driven, within a changing, fast-paced environment.
- You have emotional intelligence, humility, willingness to learn, and take and receive feedback constructively.
- High ethical standards.
We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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