Open Application: e-Boutique Sales Associate

4 weken geleden

Amsterdam, Noord-Holland, Nederland Richemont Voltijd

Dear Applicant,

Please note: This requisition is an official Richemont talent pool meaning that you will not necessarily be immediately contacted by a member of our Talent Acquisition team after applying for this role. We aim review the new application son a regular basis and contact any suitable profiles. We would still encourage you to visit our career page to search for current open vacancies.

Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity.

Join us in our story with our legendary and globally renowned luxury brands Baume & Mercier, IWC, Chloé, dunhill, Jaeger-LeCoultre, Officine Panerai, Piaget, Vacheron Constantin and Van Cleef & Arpels. Our team is full of passionate and driven professionals, who are experts in the field of luxury and customer management.

Take your chance to join our international Amsterdam office on the Herengracht. Be the voice of our brands - support, develop and nurture the relationships you build with our customers.

Write your story with us

WE RECRUIT

For an empathic professional who understands that luxury is not only a product, but an experience and emotion. As an advisor to our clients, you will play the key role in crafting the special moments with their loved ones.

Build strong and lasting relationships with our customers and create stories that will become priceless memories.

KEY RESPONSIBILITIES

You are the voice of the brand for our clients, as you will build and maintain strong relationships with them. While advising via phone and web based channels, you are responsible for upholding excellent level of customer support that coincides with the quality our brands represent in the market.

Aside from being the expert advisor for our customers, you will apply your commercial sense to identify sales opportunities, maintain the interest and engagement of our customer at the highest level. As a specialist in your field, we will support you to deliver expert knowledge on the products and brand you represent, while providing the highest quality of service. Operating within our guidelines and being a part of our exciting future plans, will allow you to further your market knowledge and develop with our department.

In short:

You are the main point of contact for our clients (phone, email and other channels) - B2C

Your focus is in providing excellent support and quality of service to our customers

You will master the extensive yet intriguing product knowledge and the tools we use

You will operate within our guidelines to uphold the quality our brands represent

Provide and be open to constructive input for further development of yourself, your team and our department

YOUR PROFILE

If you are commercially minded and pride yourself in providing the best quality of service and support, we invite you to join us as our e-Boutique Sales Associate. Your background in customer support and service, hospitality or retail, will provide a good basis to grow your customer management and sales skills. To be successful, you know your market, and have a strong command of your language, with communication skills that are superb and represent the quality our brands personify. As a good team player, you are flexible, positive, dedicated and a multitask wizard.

You must be able to demonstrate the following key capabilities:

  • Computer literacy
  • Keyboarding skills of at least 50wpm
  • Are able to communicate fluently, precisely, and with the luxury tone that befits our Maisons in near native German and English both written and verbal​.
  • Excellent understanding of customer service
  • Keen sales skills

Do you wonder what our Advisors would say about this opportunity and our environment? Here are some thoughts from our great team: "At Richemont, everyone has a multinational background or has lived across several countries and cultures. Working with people of such diverse natures is what makes my job such a faceted and refreshing experience."

WE OFFER

A supportive space where you can grow further as a professional and develop your market and product knowledge in the luxury sector. With us, you are in a very international environment of dedicated professionals - and before you know it, you might even pick up an additional language or two from your colleagues.

Apart from that, we also have team building and evening events, where you will have a chance to get to know your colleagues from various brands and departments.

To reward your dedication, we offer a competitive salary, which includes the 13th month, bonus, commission and a full reimbursement of travel costs.

If this opportunity sounds like a good challenge to you, we would like to hear from you

  • e-Boutique Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland IWC Voltijd

    KEY RESPONSIBILITIES:You are the main point of contact for our clients (phone, email, live chat, social media and other channels) - B2CYou are building your own e-Commerce client portfolio thanks to clienteling activities you are conductingYou support boutique and are in synergy with retailYour focus is on providing excellent support and quality of service...

  • e-Boutique Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Van Cleef & Arpels Voltijd

    KEY RESPONSIBILITIES Advising, selling & clienteling Drive sales through professional and courteous client interactions meeting the Maison targets Be a role model regarding the Maison selling ceremony Handle & solve issues related to clients Handle all inbound calls, e-mails & social media messages and greet all clients in a timely, professional and...

  • Sales Associate

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    The Sales Associate is part of the Boutique Team and reports to the Boutique Manager. Following the Maison guidelines, the Sales Associate will have to help increase the boutique turnover, to increase the number of clients and to increase the average selling price, promoting the purchase of higher value items and/or complimentary products. Are you a good...

  • Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    The Sales Associate is part of the Boutique Team and reports to the Boutique Manager. Following the Maison guidelines, the Sales Associate will have to help increase the boutique turnover, to increase the number of clients and to increase the average selling price, promoting the purchase of higher value items and/or complimentary products. Are you a good...

  • Sales Associate Tissot Boutique Fulltime

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Swatch Group Voltijd

    **Bedrijfsintroductie**Als onderdeel van het wereldwijde concern Swatch Group, is The Swatch Group Netherlands de verkooporganisatie van gerenommeerde Zwitserse horlogemerken zoals Tissot, Swatch, Omega, Hamilton, Certina, Longines en Balmain binnen Nederland.Vanuit het hoofdkantoor in Eindhoven leveren wij aan zelfstandige juweliers en aan onze eigen...

  • Sales Associate

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute...

  • Sales Associate

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    The Sales Associate is part of the Boutique Team and reports to the Boutique Manager. Following the Maison guidelines, the Sales Associate will have to help increase the boutique turnover, to increase the number of clients and to increase the average selling price, promoting the purchase of higher value items and/or complimentary products. HOW WILL YOU MAKE...

  • Sales Associate Tissot Boutique Fulltime

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Swatch Group Voltijd

    Bedrijfsintroductie Als onderdeel van het wereldwijde concern Swatch Group, is The Swatch Group Netherlands de verkooporganisatie van gerenommeerde Zwitserse horlogemerken zoals Tissot, Swatch, Omega, Hamilton, Certina, Longines en Balmain binnen Nederland. Vanuit het hoofdkantoor in Eindhoven leveren wij aan zelfstandige juweliers en aan onze eigen...

  • IWC e-Boutique Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    About the Company:Founded in 1868, IWC Schaffhausen is a renowned Swiss watch manufacturer known for crafting exquisite Haute Horlogerie with a blend of precision and exclusive design. As a top player in the luxury watch industry, our company in Amsterdam oversees Sales & Marketing operations in the Benelux and Scandinavian region.Job Title: (Part Time/Full...

  • IWC e-Boutique Sales Associate

    4 dagen geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    WHO ARE WE?Since 1868, the Swiss watch manufacturer IWC Schaffhausen has been crafting exquisite Haute Horlogerie, in which the highest precision is combined with exclusive design. As one of the world's leading brands in the luxury watch segment, our long-established company daily upholds the pioneering spirit and the innovative talent that underlie our...

  • Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Independent Recruiters Voltijd

    Ben jij gastvrij, heb je oog voor detail en gepassioneerd over high-end fashion? Voor een wereldwijd merk, beroemd om haar luxe en exclusiviteit, zoek ik een Sales AssociateAls Sales Associate ben je verantwoordelijk voor een nauwkeurige en professionele afhandeling van transacties, waarbij je zorgt voor een premium ervaring voor elke klant die de boutique...

  • Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Cartier Voltijd

    Reference Code: 101199Sales Associate - Cartier Amsterdam:Amsterdam, NH, NLFixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Our world leading luxury Maisons in Jewelry and Watches - Cartier is looking for a passionate and highly professional Sales Associate to join our boutiques in AmsterdamDo you have a passion for Luxury Retail and high end watches & jewelry? Do you have the expertise, ambition and drive to successfully co-lead, develop and optimize a reputable luxury retail...

  • Boutique Assistant

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Are you a good match? You are dynamic, flexible, communicative and a good listener.You are passionate about Jewelry, the Maison universe and art craftsmanship.You are comfortable in a sales environment in boutique in contact with both international and local customers.You are looking for a team spirit environment focusing its energy on clients needs and...

  • Amsterdam Boutique Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Van Cleef & Arpels is looking for a Boutique Manager for the first boutique in Amsterdam. He/she will be responsible for the overall management of the Amsterdam boutique. He / she will report to the Retail Manager and will be responsible for effectively building and implementing local strategies and directing the team to further develop sales, CRM and client...

  • Amsterdam Boutique Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Van Cleef & Arpels is looking for a Boutique Manager for the first boutique in Amsterdam. He/she will be responsible for the overall management of the Amsterdam boutique. He / she will report to the Retail Manager and will be responsible for effectively building and implementing local strategies and directing the team to further develop sales, CRM and client...

  • Amsterdam Boutique Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Van Cleef & Arpels is looking for a Boutique Manager for the first boutique in Amsterdam. He/she will be responsible for the overall management of the Amsterdam boutique. He / she will report to the Retail Manager and will be responsible for effectively building and implementing local strategies and directing the team to further develop sales, CRM and client...

  • Amsterdam Boutique Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute...

  • Amsterdam Boutique Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Richemont Voltijd

    Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute...

  • Sales Associate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Van Cleef & Arpels Voltijd

    How will you make an impact? HOW WILL YOU MAKE AN IMPACT? Advising, Selling & Clienteling Welcome clients and proceed the sales (presentation, payment...) following the Maison's selling ceremony Actively contribute to boutique turnover Recruit clients Develop loyalty of existing clients through clienteling actions and follow-up clients all along...