Product manager
4 weken geleden
Do you want to work at a department with a strong sense of purpose? ING is looking for a Product manager | Fraud NL Authentication & Consent.
The team
The ING Fraud department plays a crucial role in enabling society to do banking in a safe way. We are dedicated to protecting our customers' financials by being at the forefront of fighting fraud. As part of our mission, we strive to prevent and detect fraud in order to safeguard our customers and ensure the safety and ease of use of our products.
"Our Authentication & Consent team has an integral role in ING's critical payment chain. Via our services, customers can gain access to (digital) banking and give consent on financial and non-financial transactions."We are committed to delivering fully digital and highly secure journeys in line with ING's ambition to become the best mobile-led bank on the continent. Would you like to join us on this road towards the bank of the future?
Work in a team with a focused and complex mission
We arrived at a point in time where the authentication means and how they are shared with the customer are no longer in line with what we aim to achieve: digital excellence. In other words, providing products and services that are so simple, customers do not need help. Radical changes are needed, so that we can service our customers safely but digitally and complaints are significantly reduced. At the same time we aim to accelerate ING's growth ambitions by making sure that not only existing customers with a current account, but also prospects and other type of customers (e.g. heirs) can access online banking quickly and have all they need to do this safely. And last, but not least. We need to comply with three big changes in legislation (PSD3/PSR, eIDas 2.0 and the European Accessibility Act). A lot of challenges ahead, that offer great opportunities and interesting topics to work on.
Roles and responsibilities
As a Product manager - at Fraud we call this position 'Fraud Management Product Expert' - within the Prevention area of the Fraud department, you will collaborate with colleagues across the bank to enhance our service to customers and internal teams. Your role involves balancing the need for digitalization and an exceptional customer experience with the imperative of security in combating fraud. You will translate the requests of various departments into tangible improvements for our customers, demonstrating a passion for reliable solutions. In a fast-paced environment, you will take the initiative, think critically, and engage with internal and external stakeholders.
Ensure continuity and quality of our data and services. Together with the rest of the team you ensure our services are safe and available 24/7. You support consumers of our services.As the business representative, you have a steering role in the IT-development. You will define the requirements for our customers, align those with the relevant stakeholders and help the team with the delivery by translating the requirements in user stories and support in testing the delivered features.Improvements in customer experience. Based on customer feedback that you gather, propose and implement improvements in our services.What will you be doing? In the authentication & consent team within fraud prevention you work with several other product managers, engineers and the product (area) lead to provide a clear digitization roadmap that supports ING's growth ambitions. You will be combining the work of multiple high stakes programs with our own desires to improve fraud prevention journeys. Your challenge will be to own the 'aim for growth' roadmap from a fraud prevention perspective and align this with other (senior) stakeholders across the business and IT.Responsibilities are broader than the typical PO role, as a product manager your responsibilities encompass the entire product lifecycle from product discovery to product delivery. You will get the opportunity to be creative and become a real expert in your field;Your role will be very diverse and challenging; you will be thinking about new solutions. When refining the solution, you will work with UX (user experience experts) and channel experts to optimize the journey across ING. You will also assess the risks involved with this new solution and propose mitigating measures to minimize the risks involved. During implementation you will also be responsible for the marketing in our channels such as communication on and the instruction for the colleagues in the assisted channels. Balancing the needs of our customers and many other stakeholders;You initiate product and/or process improvements to ensure that the product range remains attractive, relevant and compliant; together with the team of which you are a member;You are willing to travel occasionally.How to succeed? We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning and take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself. Furthermore, you have: 5+ years relevant work experience in a (complex) Agile environment, for example as a Customer Journey Expert, Product Owner, Business Process Manager, Product Manager or Business Analyst;Experience in refining & implementing new features and functionality;Strong affinity with IT and understanding of complex IT landscapes, you are able to challenge Architecture and engineering experts;Strong conceptual and analytical skills;Experience in taking ownership of team's processes, including vision, ideation, development, launch, growth, and maintenance;You have the ability to engage and collaborate with a diverse range of (senior) stakeholdersExcellent command of the Dutch and English languages (verbal and written);Relevant education at least at HBO/ bachelor levelRewards and benefitsWe want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
A salary tailored to your qualities and experience36 or 40 hour workweekIndividual leave: 24+2 individual holiday days based on 36 hr workweekDiversity leave: 3 days per year (1,5 paid, 1,5 unpaid)CSR days: up to 2 days per year to actively engage in society by volunteering13th month salary8% Holiday paymentIndividual Savings Contribution (BIS), 3.5% of your gross annual salaryMobility cardAttractive pension schemeHybrid working to blend home working for focus and office working for collaboration and co-creationInterested?Apply directly online. Send your CV and motivation. We look forward to your application.
Important to know
This is a sensitive position. Meaning that an Enhanced Reliability Screening is part of the hiring procedure.
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Read more at Working at ING
-
Product Manager
2 maanden geleden
Amsterdam, Noord-Holland, Nederland Talentor Netherlands VoltijdProduct Manager for a newly opened office wantedCHINT is growing in Europe Therefore they are opening their European headquarter in Amsterdam. You will be one of the first being hired for this new office. We are looking for an experienced Product Manager who can help CHINT position their products ...Product Manager for a newly opened office wantedCHINT is...
-
Product Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Talentor Netherlands VoltijdProduct Manager for a newly opened office wantedCHINT is growing in Europe Therefore they are opening their European headquarter in Amsterdam. You will be one of the first being hired for this new office. We are looking for an experienced Product Manager who can help CHINT position their products ...Product Manager for a newly opened office wantedCHINT is...
-
Product manager
1 week geleden
Amsterdam, Noord-Holland, Nederland TOPdesk Voltijd32-40 Senior functie HBO/WO Delft Looking for your next challenge in Product Management? Do you have the ability to bring people together and communicate a coherent vision? Let's meet TOPdesk is looking for a Product Manager for our Enabling layer. What are you going to do as a Product Manager? You play a vital and visible role as the leader of...
-
Senior Product Manager
1 maand geleden
Amsterdam, Noord-Holland, Nederland Talentor Netherlands VoltijdSenior Product Manager for CHINT's new European office in Amsterdam wantedAs the Senior Product Manager for the new European headquarters, you will be responsible for guiding the introduction of CHINT's products and brand in the European market. You will be leading a team of Product Managers ...Senior Product Manager for CHINT's new European office in...
-
Senior Product Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Talentor Netherlands VoltijdSenior Product Manager for CHINT's new European office in Amsterdam wantedAs the Senior Product Manager for the new European headquarters, you will be responsible for guiding the introduction of CHINT's products and brand in the European market. You will be leading a team of Product Managers ...Senior Product Manager for CHINT's new European office in...
-
Senior Product Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Talentor Netherlands VoltijdSenior Product Manager for CHINT's new European office in Amsterdam wantedAs the Senior Product Manager for the new European headquarters, you will be responsible for guiding the introduction of CHINT's products and brand in the European market. You will be leading a team of Product Managers ...Senior Product Manager for CHINT's new European office in...
-
Product Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland 11192 Citibank Europe plc Netherlands VoltijdProduct Manager We are looking for a Securities Services Product Manager who will be based in Amsterdam and will be part of the ESES custody team, covering Belgium, France and Netherlands markets, but who is also part of the larger North Europe cluster. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted...
-
Product Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland InventDesign VoltijdProduct ManagerAre you a top-notch Product Manager? Do you ensure our portfolio is up-to-date with the latest technical gadgets?Your impact: You are part of the MT and jointly responsible for realizing OneEightyOne's ambitious growth plansYou lead the R&D Team (4)You stay updated on the latest trends and developments in the marketYou create a roadmap and...
-
Product Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland awin VoltijdPurpose of PositionOur Product Team is looking for a passionate and dedicated colleague to join them and build world-class products to transform the payments experience for Awin's customers and partners. In this role, you will work closely with designers and developers to tackle opportunities with the goal of turning complex payment processes into effortless...
-
Product Manager
1 maand geleden
Amsterdam, Noord-Holland, Nederland Catawiki VoltijdAbout Catawiki Catawiki was founded in 2008. It was originally designed as a website where collectors could manage and keep track of their collections online. Visitors can still add new items to the existing catalogue of collectibles. Unsurprisingly, the name Catawiki is a combination of the words 'catalogue' and 'wiki'. In 2011, Catawiki began hosting...
-
Product Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Catawiki VoltijdAbout Catawiki Catawiki was founded in 2008. It was originally designed as a website where collectors could manage and keep track of their collections online. Visitors can still add new items to the existing catalogue of collectibles. Unsurprisingly, the name Catawiki is a combination of the words 'catalogue' and 'wiki'. In 2011, Catawiki began hosting...
-
Product Manager Networking
2 maanden geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdPublic Cloud Tribe is looking for a Product Manager Networking / Connectivity Your working environment: ING Tech Public Cloud Tribe The Public Cloud Tribe is one of the main environments contributing to the Think Forward Strategy, "Empowering people to stay a step ahead in life and in business". It's the first step towards helping ING engineers consume...
-
Product Manager
1 maand geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdDo you want to work at a department with a strong sense of purpose? ING is looking for a experienced Product Manager in Fraud NL Security ToolkitThe department | TribeThe ING Fraud department plays a crucial role in enabling society to do banking in a safe and easy way. We are dedicated to protecting our customers' financial health by being at the forefront...
-
Product Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdDo you want to work at a department with a strong sense of purpose? ING is looking for a experienced Product Manager in Fraud NL Security ToolkitThe department | TribeThe ING Fraud department plays a crucial role in enabling society to do banking in a safe and easy way. We are dedicated to protecting our customers' financial health by being at the forefront...
-
Manager Product Engineering
1 week geleden
Amsterdam, Noord-Holland, Nederland Neways Electronics International NV VoltijdFlexible working time models and flexitime arrangements Several years of professional experience Employment type Full-time This is how you make impact as a manager product engineering As Manager Product Engineering at Neways, you will allocate and manage the capacity of your team, consisting of approximately 20 manufacturing and test engineers. By...
-
Marketing Product Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Nissan Motor VoltijdDescription : Product Manager Nissan Benelux Position Overview: As the Manager of Product at Nissan Benelux, you will play a pivotal role in driving the product strategy and managing the product portfolio for Nissan in the Benelux region (Belgium, the Netherlands, and Luxembourg). You will be responsible for overseeing the entire product lifecycle, and...
-
Product Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdDo you want to work at a department with a strong sense of purpose? ING is looking for a experienced Product Manager in Fraud NL Security ToolkitThe department | TribeThe ING Fraud department plays a crucial role in enabling society to do banking in a safe and easy way. We are dedicated to protecting our customers' financial health by being at the forefront...
-
Technical Product Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Jobs for Humanity VoltijdJob Description About Us: At , data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you...
-
Senior Product Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Bynder VoltijdBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and...
-
Product Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Digitsonly VoltijdCome Join Us at digitsonly - Your Gateway to Exciting Career Opportunities!At digitsonly, we stand out from traditional recruiting platforms. We are more than just a job portal - we are a dedicated team that manages hiring, team building, and training for top-notch 7-8 figure companies in the thriving ecommerce and agency sectors.We partner with leading...
