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Supply Chain Customer Development Manager

3 maanden geleden


Amsterdam, Noord-Holland, Nederland Beiersdorf NV (Netherlands) Voltijd

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Your Tasks

As SC Customer Development Manager, you lead the Supply Chain collaboration and performance management of our top customers. You also develop strong networks with external and internal stakeholders to deliver commercial benefit and improve in-store availability. Next to that, you will identify and align with customers through strategic joint supply chain planning to improve in-store availability and customer servicelevel, while managing inventory and external forecast. Working collaboratively to reduce supply chain costs and improve process efficiencies is also part of your job. You informally lead a cross-functional supply chain account team with enthusiasm and strong focus on transparency of KPI performance; root cause analysis and action taking to improve performance and deliver value to the overall Beiersdorf business.

Lead (informally) cross-functional SC customer team (Demand&Supply Planning; Customer Management Representative) Develop & execute strategic customer collaboration roadmap Monitor and improve end-to-end Supply Chain and internal/external KPI performance Increase visibility on performance by building SC customer data reports/dashboards and platforms for customer data integration Add value to the overall business by steering NS/Ebit from SC perspective (cost-to-serve) Optimize end-to-end processes to increase the efficiency & sustainability of our route to market (e.g. delivery frequency, palletization, truck fill rate, logistics added services) Close alignment with Sales colleagues & support of Customer Management Representative on operational processes & progress (e.g. order handling; claim & complaint management) Interaction with data SAP key-user to build reports Stay informed about relevant market evolutions/requirements industry best practices Your Profile HBO or WO degree (taking into account other prior experience) Experience in Supply Chain (e.g. Demand & Supply planning), preferably in FMCG is a plus. Experience with SAP, Excel Query and PowerBI use + build is a plus Excellent verbal and written communication/presentation skills in Dutch and English are mandatory Customer & Business Centric Mindset Excellent internal & external stakeholder management Above average analytical and conceptual thinking skills Negotiation skills Pro-activeness and Continuous improvement mindset Conflict resolution and problem solving skills Additional information Got Exited? We would love to get to know you and look forward to receiving your application
We kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. CV, salary expectation, relevant references and certificates) and encourage you to upload your CV without a picture. We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants - regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins.