Customer Insights Senior Developer

4 weken geleden

Rotterdam, Zuid-Holland, Nederland Eneco Voltijd

Eneco is committed to accelerating the energy transition, so that everyone can participate easily and effortlessly. We strive to remove any barriers for our customers to become more sustainable, which means listening to their needs and understanding what they're looking for. As a leader in the energy transition, we are at the forefront of exploring new forms of sustainable energy sources, energy storage and energy management. As digital consumers have ever-changing demands, we stay ahead of the curve by adapting our approach regularly. This involves providing fast, seamless, and relevant contact so that our customers can always feel secure in their choices. We are here to ensure that customers have access to the most up-to-date solutions in the ever-evolving world of sustainable energy.

As a Senior Customer Insights Developer, you will develop complex solutions on Microsoft's Customer Insights Platform. You will be the tech lead for everything Customer Insights-related within the Digital Organization and will drive technical solution designs. In this role you will spend half of your time developing while mentoring and coaching junior developers and designing technical solutions will be the other half.

  • Hands-on development and active participation in projects as Senior Dynamics Developer
  • Guiding, mentoring, providing technical advice and support to other Developers
  • Lead and deliver technical solution designs for Microsoft Customer Insights feature requests
    • Minimum 5 years of experience as Customer Insights Developer gained from a fast moving, technology driven, complex organization
    • Strong technical background on the MS Dynamics platform, including .NET, Power Platform, Azure (Queues, APIM, KeyVault, FunctionApps, etc.)
    • Very comfortable building integrations and configurations on MS Power Platform, strong API experience adhering to guidelines and best practices as prescribed by Solution Architect
    • In-depth knowledge of and hands-on implementation experience with MS Customer Insights, including Customer Insights Data and Journeys with a big plus for hands-on experience with Sales and Service
    • Excellent problem-solving and mentoring skills
    • Strong communication skills in English, Dutch will be an advantage

      The Dynamics & CPQ team currently consists of 5 internal members, including two configurators and three solution consultants as well as another 15 external members.
      The primary challenge for the team is to facilitate the growth of our digital product families by providing strong CRM and CPQ capabilities. Our mission aligns with our commitment to the environment and sustainability, as outlined in Eneco's "One Planet" plan. The Dynamics & CPQ team is particularly involved in facilitating new propositions and an excellent customer experience, enabling our customers to transition to renewable energy sources while reducing their carbon footprint.
      You must be currently based in the Netherlands to apply for this opportunity.
      We understand that you may want to learn more before taking the next step in your career. Therefore, we encourage you to reach out to our recruiter, Maggie Kramar. Whether you have questions about the interview process, the specific duties and responsibilities of the role, or are simply curious about the company culture, we are here to answer all your inquiries.
      For the recruitment of this position, we prefer to handle the process internally and do not wish to collaborate with external parties.

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