Creative data analyst for Collections
1 maand geleden
Will you help us improve our services for customers in financial difficulties through the smart use of data? Do you want to contribute to reducing the debt problem in the Netherlands? Are you passionate about making impact, based on data-driven insights? Do you enjoy solving problems and do you also want to have an impact on society by doing so? Then we are looking for you
You, as an amazing Data Analyst, will help us realize our ambition of being mobile first, frictionless, relevant and strive to prevent debt a data-driven way.
This and more can be achieved whilst working in multi-disciplinary teams consisting of customer journey experts, other data analysts, data scientists and our operational colleagues.
What do we stand for within Collections?
Collections NL wants to make a difference by being the partner of customers in financial difficulties. We offer our customers 'personal, easy, smart' and customer-centric solutions with the help of advanced analytics. By doing so we want to prevent customers from getting into financial hardship (prevention) and to help those with ING product-related debts in a sustainable fashion.
Even when it comes to debt recovery, more and more customers want to be able to handle everything independently and digitally, while looking for personal and relevant advice when it comes to complex financial issues or problems. Therefore we are improving our customer journeys on a daily basis in order to better serve our customers and more effectively. By doing so we contribute to a sustainable financially fit Netherlands.
What does Collections do?
Not to sound cliché, but, no day is the same at the innovative Collections department as can be illustrated by some of the topics we are currently working on:Understanding the reasons of financial difficulties Assisting in developing a chatbot/call botAnalysing call reasons to better route and help customersSegmentation and analysis of the probability to default modelsPredictive models to be able to detect debt and possibly nudge preventivelyDigitization initiatives to improve the customer experience within self-service routesData-driven approach in measuring the effectiveness all used tools for debt recoveryCollaborations with the AFM, Credit risk management, Nederlandse Schuldhulproute and also other ING countries acting on our social responsibility as an institution, striving for sustainable debt prevention and recoveryThe team
We are 5 data analysts who have a crucial and decisive role within the tribe, where we are responsible for maximizing the impact of Collections based on data-driven decisions and proactive analyses and advice. Think about analyses such as the efficiency of debt collection within NL compared to other countries, what we can learn from others?
What tools or measures can we use to get and keep customers out of arrears?
Feel free to reach out for more info on the team
Roles and responsibilities
You know that success is a team effortYou have an ambitious pro-active and positive mentalityYou generate, analyse and present relevant customer insights and enable perStandard reports are entrusted to our data warehouse team who made our data mart. They also build the reports in Cognos, so you can primarily focus on analysisYour competencies
A master's degree in the field of analytics, mathematics, econometrics or other analytical studiesCreative mind with demonstrable experience in gaining insights from dataBridgebuilder: spread your love for data and translate the insights into actions for your stakeholdersCouple years of demonstrable experience with data analysis via e.g. SQL , SAS, Excel, Cognos, R, PythonYou like to participate in fun activities with the team and departmentYou like to continuously develop yourselfYou take initiative but you value cooperation just as muchRewards & benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at
The benefits of working with us at ING include:
• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster
Interested?
Please upload your CV and motivation letter by clicking the "Apply" button.
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING . Join us. Apply today.
-
Creative Data Analyst for Collections
6 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdWill you help us improve our services for customers in financial difficulties through the smart use of data? Do you want to contribute to reducing the debt problem in the Netherlands? Are you passionate about making impact, based on data-driven insights? Do you enjoy solving problems and do you also want to have an impact on society by doing so? Then we are...
-
Data Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Brookwood VoltijdData Analyst Remote working €95 per hour 16 hours per week 3 Month Contract As a Data Analyst Consultant specializing in our performance marketing team, you will lead the enhancement of our creative testing framework on Google Ads. Your primary focus will be the development of a sophisticated creative fatigue model that enables us to optimize our app user...
-
Data Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Circle Economy Foundation VoltijdYour missionData, both quantitative and qualitative, is an essential building block of the services and solutions we provide for our clients. Increasingly, our clients express and see the need to measure, monitor and report on circularity. Yet, the how and what are not as clear and standardised as for example on climate and GHG. To that end, we are seeking...
-
Data Analyst
3 weken geleden
Amsterdam, Noord-Holland, Nederland Sam Media VoltijdAbout Sam Media We are ready for 5G, using techniques like Virtual Reality and Augmented Reality, to create awesome interactive gaming, entertainment and e-learning experiences, for our more than 1,5 million subscribers on 90 different Mobile Network Operators in 46 countries... and countingFounded in 2006 Sam Media is a team of passionate and fearless...
-
Data Analyst
4 weken geleden
Amsterdam, Noord-Holland, Nederland Sam Media VoltijdAbout Sam Media We are ready for 5G, using techniques like Virtual Reality and Augmented Reality, to create awesome interactive gaming, entertainment and e-learning experiences, for our more than 1,5 million subscribers on 90 different Mobile Network Operators in 46 countries... and countingFounded in 2006 Sam Media is a team of passionate and fearless...
-
Data Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Levy Professionals VoltijdData Analyst - Long-term - Amsterdam Area, HybridLevy Professionals is currently looking for Data Analysts with strong experience in Cyber Security and Banking/Financial environments for one of the largest financial institutions in the Netherlands. You will be responsible for identifying security concerns to solve and find opportunities to ensure better...
-
Digital Data Analyst/Consultant
6 dagen geleden
Amsterdam, Noord-Holland, Nederland The Data Story VoltijdAs a Digital Analyst/ Consultant at The Data Story, your goal is to help our customers towards a more data-driven way of working. For this, you will define data models, a solid data strategy and run spot on analysis which you can also translate to dashboards that tell a clear story. You play an active role in consulting in data analytics and insights...
-
Data Management Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Levy Associates Ltd VoltijdData Management Analyst - Long-Term - Amsterdam, HybridLevy Professionals is currently looking for Data Management Analysts with experience in data quality/stewardship and regulatory reporting for one of our biggest client in the Dutch financial industry. You will be responsible for implementing best practices in terms of data quality and data distribution...
-
Data Analyst
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Vandebron VoltijdAre you ready to dive into the world of data analytics and make a meaningful impact in shaping a sustainable energy future? Join our Data Analytics team, a dynamic hub of innovation that fuels key business decisions and shapes our journey towards 100% green energy in the Netherlands. If you're passionate about making an impact, driving data-driven decisions,...
-
Cyber Security Data Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Levy Professionals VoltijdCyber Security Data Analyst - Long-term - Amsterdam Area, HybridLevy Professionals is currently looking for Data Analysts with strong experience in Cyber Security and Banking/Financial environments for one of the largest financial institutions in the Netherlands. You will be responsible for identifying security concerns to solve and find opportunities to...
-
Data Analyst
2 maanden geleden
Amsterdam, Noord-Holland, Nederland Picnic VoltijdDo you want to be part of the grocery revolution? At Picnic you get the chance to join a young and forward-thinking startup culture, where everything you do matters. With a data-driven approach and an incredible service, Picnic strives to make grocery shopping simple, fun, and affordable for everyone. Known for our just-in-time supply-chain and a unique...
-
Data Analyst, Partnerships
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Adyen VoltijdThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
-
Data Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Varrlyn VoltijdJob DescriptionFor one of our clients we are looking for temporarily Data Analyst - Impact Investments.As Data Analyst - Impact Investments you'll be• Working with Impact Specialist, Fund Manager, Investment and Marketing teams to produce the annual impact report and SFDR annex to the annual report for assigned fund(s);• Conducting in-depth analysis of...
-
Business Data Analyst
5 dagen geleden
Amsterdam, Noord-Holland, Nederland LevyAssociates VoltijdOVER JOU We are looking for a Business Data Analyst for our client in the financial sector to ensure that they have access to the necessary data required for effective monitoring, management, and compliance with legal and regulatory requirements, particularly in the context of relationships with key parties. WAT GA JE DOEN Define clear requirements between...
-
Business Data Analyst
4 weken geleden
Amsterdam, Noord-Holland, Nederland LevyAssociates VoltijdOVER JOU We are looking for a Business Data Analyst for our client in the financial sector to ensure that they have access to the necessary data required for effective monitoring, management, and compliance with legal and regulatory requirements, particularly in the context of relationships with key parties. WAT GA JE DOEN Define clear requirements between...
-
Data Analyst Cybersecurity
6 dagen geleden
Amsterdam, Noord-Holland, Nederland HSD Campus VoltijdWhat are you going to do as project office manager: aXite Security Tools has developed a suite to fully protect and manage critical technical installations in the most secured environment in critical infrastructure and airports to ensure system integrity and full compliance with security and cyber directives. As a Data Analyst Cybersecurity you will be...
-
Senior Data analyst Business Lending
6 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdDo you have a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead? Do you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment? Are you a naturally collaborative person who listens and invests in others to achieve common goals,...
-
Analytics Engineer
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Creative Fabrica VoltijdWe're Creative Fabrica, a fast scaling tech start-up from Amsterdam. Our mission Enable creativity by giving access to everything related to the creative process: inspiration, learning, creating and sharing. The 'Creative Inspiration Flywheel' This creates a self-sustaining community that lives within the Creative Fabrica ecosystem. About the...
-
Data Analyst, Pmp, Retail Data
6 dagen geleden
Amsterdam, Noord-Holland, Nederland IKEA VoltijdJob ID: 241217Date posted: 23/05/2024Who you areWe are looking for a Data Analyst to join us in developing ways for IKEA to stay relevant for our customers. We are using data and analytics within cross-functional teams, to create value all through our customer's journey.Our diverse Data & Analytics team for PCMP is generating a lot of impact on the...
-
Credit & Collections Analyst
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Salesforce VoltijdJob CategoryFinanceJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...
