Client Relationship Manager

3 weken geleden

Amsterdam, Noord-Holland, Nederland Cognizant Technology Solutions Voltijd

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Are you ready to be a change-maker?

This is your chance to be part of the success story: we are looking for a:

Customer Relationship Manager | Retail & Consumer goods

The Opportunity

You are the link between the Client and Cognizant capability and act as client's link to larger Cognizant organization. This is a commercial role, which entails reaching out to clients and solving their critical business problems with Cognizant's digital solutions in Retail & Consumer Goods Industry.

· Demonstrate a deep strategic understanding of our clients goals, ambitions and business drivers and determine how Cognizant can be of ongoing value to them

· Act as the day-to-day client contact, building and maintaining relationships to help drive the growth of the account

· Proactively identify new and expansion opportunities

· Work with the delivery organisation to drive the realisation of the backlog against plan within the account

· Define, evolve and deliver on the account plan

· Bring together and lead associates from across the business to deliver on RFPs and other growth opportunities

You have high understanding of the key challenges in Retail and Consumer Goods Industry and should have proven record of selling successfully in this industry.

Our Team of Solution Architects and Delivery Leader will support you and will help assemble an engagement across the broadest range of services including Consulting, change management, digital design, application development and technology services.

These KPI's are part of your success:

· Revenue – Topline / Pull through

· Quality of Revenue

· Pipeline growth

· Total Contract Value

Skills You Have

· Working proficiency on CxO level

· At least 7 years' experience in retail and consumer goods industry verticals with evidence of creating/selling business strategy / large value transformation programs.

· Industry experience in one of the function (E-commerce, supply chain, analytics, digital strategy, digital engineering, cloud) for one or more customers is preferred

· Able to guide and understand key levers for business transformation for the customer.

· Fluent English and Dutch language skill is mandatory

What You Can Expect

· A competitive salary based on your experience.

· A fitting bonus scheme to your targets

· Access to Udemy and Cognizant Academy digital libraries for your continuous learning.

· NS business card to cover your commute expenses.

· 25 days of paid holiday per year.

· A laptop and a smartphone.

· A pension scheme.

· Organization driven by technology – we have a tremendous technology backbone.

· Open, 'can do' team spirit and environment that encourages making your ideas reality

· Organization driven by technology – we have a tremendous technology backbone.

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as "Women Empowered", "Embrace LGBTQ+" and "Race Equality Network".

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