Welcome Ambassador
4 weken geleden
Job Number
Job Category Rooms & Guest Services Operations
Location W Amsterdam, Spuistraat 175, Amsterdam, Netherlands, Netherlands
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Welcome Ambassador (Doorman)
Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever service, our in-the-know W Insiders and our W Happenings.
W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a Welcome Ambassador. As a Welcome Ambassador you will be working together with the concierges to create fab experiences for the guests and you will be the first point of contact.
Main responsibilities include but are not limited to:
- Welcoming and helping guests throughout their stay. Ensure you are following service standards and operating procedures from the beginning to the end of each interaction.
- Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
- Making sure everything sparkles, we all enjoy a clean environment
- You will be on rotating shifts. Weekends are busiest, as well as evening/nights, so expect to be on shift then.
- Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
- You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
- We are ALL-IN, and have more teams that we cooperate with. We expect you to be flexible to work with other departments. You're not the only one on stage.
- Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
- Transport luggage of guests to rooms and controlling the luggage area
- Guide guests to their rooms and do an unforgettable rooming
- Being in the know: You are the expert when it comes to the hotel and the city, and you know all the ins and outs on our hotel facilities and possibilities in and around the hotel.
- Handling valet parking
- Deliver guest mail to their rooms
- On request, make bookings for guests in restaurants, flights, theater and all the places which are new and next.
- Organize transport for guests, such as train, taxi or bus
- You will be working different shifts (morning, evening, night and weekend shifts). Also during public holidays
- Communicating with your team and other departments is key. The Welcome Desk will be on speed dial.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company asses.
Requirements:
- Minimum of one-year experience in the same or similar role
- Fluency in English
- Dutch and any other language is appreciated
- Experience in the Luxury Segment is an advantage
- Work Permit for The Netherlands is required.
- Driver license B is a must
Show the world what you got by joining a global community of talent who see the world in a different way. Bring your style and your spirit: We'll bring a work culture where you can shine. We work hard, we play hard, and we want to inspire you to grow. W talent help our guests live life to the fullest while living their dreams.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Welcome Ambassador
1 week geleden
Amsterdam, Noord-Holland, Nederland Marriott International VoltijdWelcome Ambassador (Doorman) Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city....
-
Welcome Ambassador
2 maanden geleden
Amsterdam, Noord-Holland, Nederland W Amsterdam VoltijdWelcome Ambassador (Doorman)Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We...
-
Welcome Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland W Amsterdam VoltijdWelcome Ambassador (Doorman)Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We...
-
Guest Relations Ambassador
2 weken geleden
Amsterdam, Noord-Holland, Nederland Eram Talent VoltijdEram Talent is looking for enthusiastic individuals to join their team as Guest Relations Ambassadors in Saudi Arabia. As a Guest Relations Ambassador, you will play a key role in providing top-notch customer service and creating unforgettable guest experiences.As the main point of contact for guests, your responsibilities will include welcoming them,...
-
Hotel Night Ambassador
1 week geleden
Amsterdam, Noord-Holland, Nederland citizenM VoltijdDescription:What others do by day, you do best by night (including perfect cappuccinos at 3.00AM). You want to greet the whole world, one person at a time - even when they're sleepy.We won't put you in a box as a 'receptionist' or 'food and beverage' person. With us, you'll become a champion multitasker - customer service, receptionist, concierge, barista,...
-
Concierge
2 maanden geleden
Amsterdam, Noord-Holland, Nederland W Amsterdam VoltijdConciergeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative...
-
Concierge Trainee
3 weken geleden
Amsterdam, Noord-Holland, Nederland W Amsterdam VoltijdConcierge TraineeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer...
-
Clubhouse Assistant Amsterdam
1 week geleden
Amsterdam, Noord-Holland, Nederland Rapha VoltijdRapha's purpose is to inspire the world to live a life by bike. In order to achieve this, we are committed to making the Rapha community a place of inclusion on and off the bike.Rapha Clubhouses are inspiring meeting places for cyclists and fans of the sport. Inside you'll find a retail space stocked with the latest Rapha products, a café serving the finest...
-
Concierge
2 weken geleden
Amsterdam, Noord-Holland, Nederland Marriott International VoltijdConciergeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam offers a captivating blend of heritage and contemporary style. Nestled next to Dam Square, this vibrant hotel combines historical Dutch architectural elements with cutting-edge design, placing you at the heart of Amsterdam's dynamic energy. Experience innovative...
-
Clubhouse Assistant Amsterdam
2 weken geleden
Amsterdam, Noord-Holland, Nederland Rapha VoltijdTHE ROLE : Full time role consisting of 32-40 hours per week Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service Drive sales by effectively uncovering the customer's needs and presenting...
-
Navigator Concierge
1 maand geleden
Amsterdam, Noord-Holland, Nederland Renaissance Amsterdam Hotel VoltijdDISCOVER THIS WAYIs it your passion to explore and discover?Would you like to provide our guests with a unique and inspirational stay?Are you looking for a flexible part-time position in an international company with growing opportunities?The Renaissance Amsterdam Hotel is looking for you as a Navigator! What are my responsibilities? As Navigator, you are...
-
Front Desk Receptionist
1 maand geleden
Amsterdam, Noord-Holland, Nederland PREMIER SUITES PLUS Amsterdam VoltijdJoin the Team as our Front Desk Extraordinaire!Imagine being the face of hospitality, orchestrating seamless guest experiences with finesse and flair. If you're a hospitality enthusiast who thrives on providing exceptional service and loves to be at the forefront of guest interactions, then we want you! With your passion for creating memorable moments...
-
Front Desk Receptionist
4 weken geleden
Amsterdam, Noord-Holland, Nederland PREMIER SUITES PLUS Amsterdam VoltijdJoin the Team as our Front Desk Extraordinaire!Imagine being the face of hospitality, orchestrating seamless guest experiences with finesse and flair. If you're a hospitality enthusiast who thrives on providing exceptional service and loves to be at the forefront of guest interactions, then we want you! With your passion for creating memorable moments...
-
Sales Advisor 5-12h Flexible per week Amsterdam
2 weken geleden
Amsterdam, Noord-Holland, Nederland H&M Group VoltijdCompany Description &Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products and ready-to-wear to help create their own style or story. Our creative ateliers in Paris, Los Angeles and Stockholm design diversified fashion collectives with great attention to detail and quality at an...
-
Boutique Assistant
1 maand geleden
Amsterdam, Noord-Holland, Nederland Richemont VoltijdAre you a good match? You are dynamic, flexible, communicative and a good listener.You are passionate about Jewelry, the Maison universe and art craftsmanship.You are comfortable in a sales environment in boutique in contact with both international and local customers.You are looking for a team spirit environment focusing its energy on clients needs and...
-
Recruiter
2 weken geleden
Amsterdam, Noord-Holland, Nederland Tiqets VoltijdWhat you will do As part of our fun and ambitious People & Culture Team, you will be responsible for building long-lasting relationships with both candidates and hiring managers. Together with our Recruitment Team, you'll manage the entire candidate process, from finding the best new Tiqeteers to maintaining a successful employer branding experience. Do...
-
Fashion Advisor
2 weken geleden
Amsterdam, Noord-Holland, Nederland Independent Recruiters VoltijdAre you always up-to-date with the latest trends in the high-end fashion industry? This globally renowned brand is known for its luxury and exclusivity. As a Fashion Advisor, you will be responsible for creating the ultimate guest experience for your clients. You welcome them with open arms, listen to their wants and needs, and provide them with personalized...
-
Navigator Concierge
3 weken geleden
Amsterdam, Noord-Holland, Nederland Renaissance Amsterdam Hotel VoltijdDISCOVER THIS WAYIs it your passion to explore and discover?Would you like to provide our guests with a unique and inspirational stay?Are you looking for a flexible part-time position in an international company with growing opportunities?The Renaissance Amsterdam Hotel is looking for you as a Navigator! What are my responsibilities? As Navigator, you are...
-
Team Member Front Office Night Shift
2 weken geleden
Amsterdam, Noord-Holland, Nederland INK Hotel Amsterdam VoltijdReady to get INKed?For our Front Office team we are looking for a new team member for the night shift. Does meeting people from other countries and making them feel at home make your heart beat faster? Are you a great listener and do you love finding solutions to challenges and requests? Then what are you waiting for... start a new chapter in your career and...
-
Front of House Trainee
1 week geleden
Amsterdam, Noord-Holland, Nederland Marriott International VoltijdDISCOVER THIS WAY Are you looking for a diverse, international and professional working environment? Would you like to work in a dynamic and fun team with excellent growing opportunities? The Renaissance Amsterdam Hotel is looking for you as a Front of House Trainee available as soon as possible ONLY FOR STUDENTS WHO RECEIVE AN INTERNSHIP AGREEMENT...