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Internal Sales Executive

4 maanden geleden


Bodegraven, Zuid-Holland, Nederland TD SYNNEX Netherlands BV (NL18 Front Office) Voltijd
Job Purpose:

Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities


Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio

Responsibilities:
  • Maximizes call potential and outcomes using a number of different sources to gain information on customer
  • Generate new business opportunities by planning outbound calls to customers
  • Have a conversation with customer around a solution/product area
  • Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements
  • Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment
  • Builds excellent customer relationships through proactive engagement
  • Develops partner relationship (incl. account planning, cross-selling etc.)
  • Provide, sell and negotiate product information, pricing, special offers and promotions
  • Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls
  • Sell the benefits of using TD SYNNEX and the Company value proposition
  • Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required
  • Engages in active inside selling and "intelligent project fishing". Manages customer backorder along specialist knowledge
  • Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
  • Provide accurate and timely quotations to customers
  • Ensure TD SYNNEX maintains service levels agreements with customers
  • Manage customer backorder expectations and reporting
  • Proactively develop relationships with key internal and external contacts
  • Ensure CRM system is well maintained and provides correct customer information

Knowledge Skills and Experience

  • 1-2 years of experience in sales or equivalent of educational background
  • A knowledge of product set would be desirable but not essential
  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Good relationship building
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
  • A knowledge of product set would be desirable but not essential
  • IT industry knowledge would be desirable but not essential

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for