Application Engineer KCXperts
1 maand geleden
Als Application Engineer werk je in een dynamisch scrumteam met Developers, een Scrum Master en een Product Owner, genaamd Team KCXperts. In een kwartaalcadans realiseer je samen met jouw team oplossingen die bijdragen aan de Roadmpa.
- Je analyseert business requirements, ontwerpt oplossingen, ontwikkelt en configureert applicaties en coördineert releases.
- Je beheert het platform, volgt incidenten op en stemt af met de Product Owner en andere teams.
- Je identificeert proactief optimalisatiekansen en voert verbeteringen door.
- Je monitort continu de software, analyseert de gevolgen en bewaakt de kwaliteit.
- Je streeft naar een gebruiksvriendelijk en kwalitatief hoogstaand product.
Functie-eisenJe bent scherp, analytisch en inhoudelijk gericht, waarmee je mee kunt denken over passende oplossingen. Je hebt ervaring met Agile werken en value delivery in een sprint/kwartaal cadans. Vanuit je kennis en expertise leg je de lat hoog voor je collega's en voor jezelf en stimuleer je elkaar tot het leveren van kwaliteit. Je bent professioneel, gedreven en ambitieus, je laat de uitdaging pas los als er een oplossing is.
En wat neem je verder mee:
- HBO werk- en denkniveau;
- Ervaring met IT-oplossingen;
- Kennis van SaaS technologie en integratiemogelijkheden;
- Ervaring met API-integraties;
- Sterke troubleshooting en probleemanalyse-vaardigheden;
- Ervaring met Agile Scrum werken;
- Kennis van Contact Center processen en technologieën een pre;
- Ervaring en/of affiniteit met scripting / low code is een pre;
- Goede communicatieve vaardigheden, waarmee je makkelijk schakelt tussen verschillende stakeholders.
- HBO werk- en denkniveau;
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