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Junior Passenger Traffic Officer

1 maand geleden

Amsterdam, Nederland Eva Airways Corporation (Netherlands Branch) Voltijd
Junior Passenger Traffic Officer – fulltime(40 hours per week, Monday- Sunday, depending on EVA Air flight schedule)About EVA Airways Corporation:EVA Airways Corporation is part of the Evergreen Group and is an international passenger and cargo airline from Taiwan. As a Star Alliance carrier, EVA Air is operating currently three passenger flights per week from Amsterdam to Taipei via Bangkok.Job description:For our Netherlands branch, we are looking for a new colleague joining our passenger-handling department at our airport office located at Schiphol airport.You will be responsible for:
  • Providing information to and handling inquiries from passengers, travel agencies and ground handling agents
  • Flight editing ( seat assignment and meal orders)
  • Handling airport service desk related matters ( date change, reissue tickets, charging baggage overweight, frequent flyer inquiries)
  • Coordinating & supervising all activities & procedures during flight arrival & departure
  • Handling lost and damaged baggage
  • Handling airport related administrative procedures ( invoices and cases of irregularities)
Requirements:The applicant should meet the following requirements:
  • An entry level candidate
  • Must be able to live and work in the Netherlands
  • (EVA Airways Corporation will not support any application for a work permit).
  • Preferably with knowledge of airline reservations and ticketing and ground/ airport handling procedures/systems, such as Altea DCS.
  • Some relevant working experience
  • Willing to work day/evening shifts and during weekends/ public holidays
  • Being able to carry out your duties with great accuracy
  • Having an excellent service attitude
  • Being able to cope with demanding customers and stressful situations
  • Good Dutch and English communications skills in both writing and speaking, verbal knowledge of Mandarin Chinese would be an advantage
  • You must undergo and pass the Schiphol security screening (Veiligheidsonderzoek Burgerluchtvaart)
Information and application:Send your motivation letter and CV in English before 10 May May 2024 (only applications in English will be accepted) to Ms. Kelly Chang by the apply button.Should you not receive an invitation for an interview within 1-month, please accept that for this position you were ;We at EVA Airways Corporation are looking forward to your application.

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