Head of Integrations

Company Overview RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all‑in‑one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Benefits include equity, formal training budget allowance, annual hotel allowance, birthday and Christmas vouchers.Lees verder om te ontdekken wat u nodig heeft om te slagen in deze functie, inclusief vaardigheden, kwalificaties en ervaring. Position Summary Title: Head of Integrations Type: Full-time Terms: On‑site/Hybrid Location: Breda You will get: Salary up to 90k per year. Holiday allowance (8%). Equity. Mac environment. Incentive based commission. Friday lunches. Your North Star Our Head of Product Integrations will play a crucial role in efficiently driving all connectivity applications across our business and partners. This role includes managing and eventually expanding a small team to ensure smooth operations and comprehensive analytics. Key Responsibilities API Roadmap and Performance Ownership Work with the Chief of Product and Global Partnership Program Manager on the API roadmap. Oversee performance of connections, including new builds, upgrades, and rebuilds, identifying and implementing improvements. Collaboration and Connectivity Implementation Collaborate with internal teams (commercial, customer service, engineering, and product) to define and implement connectivity solutions. Work with external partners and vendors to establish and maintain robust connections and integrations. Technical Troubleshooting and Efficiency Troubleshoot and resolve technical issues promptly to minimize downtime. Implement improvements in XML, hotel PMS, and channel management connections for efficiency and agility. Operational Scalability and Strategic Insights Focus on operational scalability to reduce manual workload across the business. Provide key insights to support strategic decision‑making and reduce integration churn by guiding and supporting external partners. Leadership and Team Management Manage and develop direct reports through training, mentorship, and performance management. Contribute to the overall success of the business as part of the Leadership Team. How to Be Successful as the Head of API Integrations Strong Problem‑Solving Skills: Identify and resolve technical and operational challenges quickly. Adaptability in a Dynamic Environment: Stay flexible and proactive in response to evolving industry trends. Effective Conflict Management: Navigate stakeholder concerns with strong communication and negotiation skills. Customer‑Centric Approach: Prioritise seamless, reliable connectivity to enhance user experience. Proven experience in connectivity management, integration, and API management. Strong technical skills, including knowledge of APIs, networking protocols, and integration technologies. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross‑functional teams and external partners. Strong problem‑solving and troubleshooting abilities, with a proactive approach to identifying and resolving technical issues. Experience working in a fast‑paced environment with tight deadlines and changing priorities. Demonstrated ability to manage multiple projects and initiatives simultaneously, with a focus on delivering results. Experience with project management methodologies and tools. Ability to adapt to changing technology landscapes and industry trends. Strong leadership and management skills, with experience leading cross‑functional teams. Nice to Have Hospitality/HotelTech experience. xbpjoel Company Values Accountability Clock Speed Deals a Deal Empower Another How to Apply Interested? Apply here or email or call Referrals increase your chances of interviewing by 2x.