Backend Engineer

Deepdesk, part of AnywhereNow, power AI Assistants and Virtual Agents for enterprise contact centres, helping brands like Rabobank, Vodafone, and DHL boost productivity today while scaling for the future of customer experience. As part of AnywhereNow, a global leader in customer experience technology with 220 colleagues worldwide, we combine the agility of a scale-up with the strength of an established enterprise provider.Zorg ervoor dat u solliciteert met alle gevraagde informatie, zoals uiteengezet in het functieoverzicht hieronder.The opportunityWe are looking for a Python Backend Engineer to design and develop scalable, robust systems that support AI-driven customer service solutions. At Deepdesk we are building 'Augmented Intelligence' for the enterprise. Our core value, "Think Human," guides everything we do creating AI that amplifies human abilities rather than replacing them. From developing our own Dutch GPT-5 generative model to crafting tailored AI solutions for large enterprise customer service teams, we're proud to help businesses navigate the complex, ever-evolving world of AI, with a human-first approach.Design and develop scalable backend systems supporting AI Assistants and Virtual AgentsBuild robust APIs and services for enterprise contact centre solutionsCollaborate with cross-functional teams to translate complex feature requests into scalable, user-centric solutionsOversee the development of microservices, ensuring smooth and efficient implementation from start to finishLead or participate in architecture discussions to create scalable and resilient solutions for enterprise-grade customer service applicationsArchitect systems that handle high-volume customer interactionsCollaborate with AI/ML teams to integrate generative AI capabilityWriting (and reviewing) well-tested, clean and maintainable codeFollowing software engineering best practices, while staying pragmatic (don't over-engineer)Our stackPython backend with Django, Flask, and FastAPI frameworksPostgreSQL for relational database management with complex migrationsCelery/RabbitMQ for asynchronous task processingGoogle Cloud Platform and Kubernetes for cloud infrastructure and orchestrationMicroservices architecture powering enterprise-grade applicationsRequired ExperienceA creative and pragmatic approach xbpjoel to problem-solvingSolid background in Python backend development, including extensive work with Django, and other web frameworks such as Flask and FastAPIExtensive experience with relational databases (PostgreSQL), SQL, and database migrationsExperience with Celery/RabbitMQHands-on experience with Cloud Services (such as Google Cloud) and KubernetesStrong knowledge of API design and microservices architectureExperience building scalable, distributed systemsPython, Java, C#, C++BenefitsOther things this job offers:Work anywhere, anytimeSmall team, big clientsStart-up culture, enterprise demandsFull autonomy, full ownershipHigh standards, lots of humor