Front Office Supervisor
1 week geleden
About Us ...Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.The role ...We are seeking an experienced and charismatic Front Office Supervisor to lead our reception team and ensure every member and guest is welcomed with the distinctive Soho House warmth. In this role, you will oversee daily front office operations, support the reception team, and act as a key point of contact for both members and internal departments. You'll bring strong hospitality expertise, exceptional communication skills, and the confidence to handle a fast-paced, high-volume environment with ease.As a Front Office Supervisor, you will play a central role in delivering a seamless, personalised, and memorable experience for every member. With your natural hospitality charm and leadership mindset, we'll give you the platform to connect, inspire, grow, and make an impact.Main dutiesSupervise and support the Front Office team to ensure smooth and efficient daily operationLead by example in delivering exceptional service and member careHandle escalated inquiries, complaints, and operational challenges with confidence and professionalismCoordinate with Housekeeping, Events, Membership, and other departments to deliver seamless communication and serviceOversee reservation systems, check-ins/outs, and ensure accurate member information and billingAssist with onboarding, training, and developing new reception team membersMaintain a polished front desk environment that reflects Soho House standardWhat We Are Looking ForExperience in a Front Office or supervisory hospitality roleStrong leadership skills with the ability to motivate, guide, and support a teamConfident multitasker, comfortable managing high-volume phone lines and guest flowProficient with booking and CRM systems; experience with such as Opera is a plus Excellent problem-solving skills and ability to resolve conflicts with easeExceptional attention to detail, communication, and organisational skillsStrong command of English (additional languages are a plus)Flexible schedule, including the ability to work late nights, weekends, and holidaysBenefitsSoho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.Salary above Horeca CAOTravel allowance > 7.5kmIn house experience after completion of first contractSoho Friends Membership with discounts on F&B, rooms and CowshedPartnership discounts (Go-Vital, One Fit, Swapfiets and many more)Team EventsIntroduce a star and you could be eligible to receive a €300 (gross) bonus
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Front Office Supervisor
1 dag geleden
Amsterdam Centrum, Nederland City Centre Amsterdam VoltijdFront Office SupervisorBen jij klaar voor de volgende stap in je hospitality carrière?Voor ons supervisor team in het hart van Amsterdam zoeken wij een enthousiaste en gedreven collega die energie krijgt van gastvrijheid én van het aansturen van een team.Als Front Office Supervisor ben je hét aanspreekpunt voor zowel gasten als collega's. Samen met onze...
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Front Office Supervisor
1 week geleden
Amsterdam, Nederland Soho House & Co VoltijdSoho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests. We are seeking an experienced and...
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Front Office Supervisor
1 week geleden
Amsterdam, Nederland Soho House & Co VoltijdSoho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests. We are seeking an experienced and...
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Front Office Supervisor
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Front Office Supervisor
4 dagen geleden
Amsterdam, Nederland Ambassade Hotel Voltijd**Objective**: The front office supervisor is responsible for coordinating and optimising the daily operations at the front desk. This position ensures that service quality remains high, resulting in a personalised guest experience. As the point of contact for both guests and the team, the front office supervisor ensures the smooth, efficient and hospitable...
