Customer Support Specialist
7 dagen geleden
Were Hiring: Customer Support Specialist (Dutch + English) - Sofia, Bulgaria Are you fluent in Dutch and English and passionate about helping people? Join our team in Sofia as a Customer Support Specialist, where you'll assist users of a global brand and ensure an outstanding service experience in a fast-paced, multicultural environment. In this on-site role, you'll handle customer inquiries via phone, email, and chat, providing timely and professional support on a variety of topics such as account issues, product information, and troubleshooting. Location: Sofia, Bulgaria (On-site) ️ Languages: Dutch (C2) & English (B2+) Role Type: Full-time Schedule: Monday-Friday, 10:00-19:00 Training: 3 weeks, on-site ️ Relocation Support Provided EU Passport Required What You'll Do: Respond to customer inquiries via phone, email, and chatProvide accurate information and resolve customer issues efficientlySupport users with account management, orders, or product-related questionsDocument interactions using internal systems and toolsEscalate complex cases when necessaryDeliver service excellence while meeting performance KPIs Why Join Us: Be part of a respected international customer service teamGrow professionally in a structured and supportive environmentReceive paid training and continuous developmentWork in a modern office in Sofia with relocation supportJoin a mission-driven company focused on quality service and innovation Start your journey with us and make every customer interaction count Contact: giuliano.cani@cbtalents.org
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Customer Experience Specialist
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Dutch Customer Support | Automotive Industry
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1 week geleden
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Dutch Customer Support | Automotive Industry
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