Senior Product Manager

OverviewWe are looking for a Senior Product Manager to lead the Uptrends product line - ITRS Group's cloud-based Digital Experience Monitoring (DEM) solution. This is a unique opportunity to shape a product that helps businesses ensure performance and availability across web, cloud, and SaaS environments by monitoring the experience from the user's point of view.Controleer alle bijbehorende sollicitatiedocumenten grondig voordat u op de sollicitatieknop onderaan deze omschrijving klikt.You will report to our Chief Product Officer, while working from our office is based in Alphen aan den Rijn and you will be hybrid remote/in-office.As a Senior Product Manager, you will:Develop the product strategy for Uptrends, covering core DEM capabilities such as RUM, STM, benchmarking, and real-time alerting, while ensuring alignment with ITRS's broader commercial goals.Lead the definition and prioritization of features that allow end-to-end visibility into SaaS application performance, customer journeys, and infrastructure paths—using both public and private monitoring agents.Collaborate with engineering teams to translate product requirements into actionable stories with clear technical and business context.Drive innovation around optional DEM capabilities such as thick client monitoring, mobile SDK-based monitoring, internet path analysis, and integrations with APM and observability platforms.Stay ahead of industry trends and competitive offerings in digital experience and performance monitoring, turning insights into product enhancements and differentiation.Support go-to-market activities, release communications, and sales enablement to position Uptrends effectively in the monitoring and observability ecosystem.RequirementsTo be successful, we will look for the following experience and behaviours:An interest in digital performance, end-user monitoring, and observability, with an understanding of web technologies, APIs, and cloud service architectures.5+ years of experience as a Product Manager or Technical Product Owner in a SaaS, DEM, or monitoring-focused environment.Technical foundation with the ability to understand and guide conversations around synthetic monitoring frameworks, RUM data analysis, agent deployment and telemetry.Ability to communicate value propositions, roadmap vision, and technical concepts across internal and external stakeholders.Self-driven, collaborative, and comfortable working in a fast-paced, growth-oriented product environment.Product Management SkillsCustomer-Centric Development driven by real needsAgile Product Execution and PrioritizationData-Informed Decision-makingTechnical Depth in Monitoring/TelemetryCollaboration Across Product, Engineering & Go-To-Market TeamsMarket Awareness in DEM and ObservabilityBenefitsEmployee Assistance ProgrammePension allowanceFlexible Hybrid WorkingEnhanced Maternity and Paternity LeaveCommuting ReimbursementReferral BonusBuy and Sell HolidayTraining ReimbursementITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. xbpjoel We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionIndustriesSoftware DevelopmentWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.