Onsite IT-Technician
3 weken geleden
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
This position will be based on-site in Amsterdam that will require an individual to pick up incidents related to end user on-site support. These issues can be resolved desk-side. As well as incidents, we monitor a request queue that can include new starter hardware requests & accessory orders.
As well as OSS the technician will take part in IT Workplace Refresh Rollout projects each year, which can include replacing a specific model of laptops, PCs, iPads, and phones.
The team interfaces with the Global Service Desk and other global support groups to achieve the deliverables supporting the OSS contract.
Candidates will be required to have end-user support knowledge and experience with common tools.
A site in Lelystad also falls under the remit of this role, and it is supported remotely with a monthly visit scheduled by the team according to support needs.
Key Responsibilities
- Proactively pick up, respond & own incidents and tasks in support queue. ServiceNow knowledge preferable
- Correctly track incidents in a timely and accurate fashion. Working to specific SLAs
- Lenovo PC (Desktops/Laptops) - Hardware and Software Troubleshooting
- Ability to resolve Windows 10 Operating System Errors
- Proficient in Microsoft Office 365 Suite including MS Outlook & Teams
- Ability to support Apple iPad and iPhone issues. InTune MDM knowledge preferable.
- Owning IT Workplace Refresh projects
- Computer imaging
- Basic Network troubleshooting skills and knowledge
- Ability to perform accurate network patching
- Basic Knowledge of Microsoft Active Directory
- Minimum 3 years experience in IT Support role
- English & Dutch speaking
- Candidates need to be flexible, efficient and able to work independently
- Ability to communicate technical information to non-technical audiences
- Strong sense of customer service and building customer relationships
- Good organizational skills
- Good attention to detail
- Excellent Verbal and Written Communication Skills
- Ability to multitask
- Competitive salary and benefits package, including Meal Vouchers, Ecocheques
- Hospitalisation and group insurance
- Extra vacation days
- Opportunities to learn and develop: training programs
- Exposure to an international environment as part of a multicultural team spread across Europe
It"s best to apply today, because job postings can be taken down and we wouldn"t want you to miss this opportunity. In case you need further information, just send us a message and we"ll be happy to assist
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
-
IT Onsite Technician
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Hemmersbach VoltijdYour skills Experience in onsite support and ticketing system MS Windows operating systems and MS Office 365 Managed Print Service (MPS) / Configure Mobile phones/ (Android) (MS Intune) Fluent in Dutch and English, Chinese language would be an asset Customer oriented approach Your Tasks Investigate and troubleshoot issues related to end-user...
-
Onsite It-Technician
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Stefanini NV VoltijdJoin Our Team at Stefanini - IT Support Technician Position in Amsterdam Exciting opportunity to work in a vibrant and team-oriented workplace Proactively respond to incidents and tasks in the support queue Track and resolve end user incidents/tasks Support IT Workplace Refresh projects Technician role involving on-site end user support Key...
-
IT Onsite Technician
2 maanden geleden
Amsterdam, Nederland Hemmersbach VoltijdYour skills Experience in onsite support and ticketing system MS Windows operating systems and MS Office 365 Managed Print Service (MPS) / Configure Mobile phones/ (Android) (MS Intune) Fluent in Dutch and English, Chinese language would be an asset Customer oriented approach Your Tasks Investigate and troubleshoot issues related to...
-
IT Onsite Technician
3 weken geleden
Amsterdam, Nederland Hemmersbach VoltijdYour skills Experience in onsite support and ticketing system MS Windows operating systems and MS Office 365 Managed Print Service (MPS) / Configure Mobile phones/ (Android) (MS Intune) Fluent in Dutch and English, Chinese language would be an asset Customer oriented approach Your Tasks Investigate and troubleshoot issues related to...
-
Onsite IT-Technician
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Stefanini NV VoltijdWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...
-
Onsite IT-Technician
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Stefanini NV VoltijdWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...
-
Onsite It-Technician
7 dagen geleden
Amsterdam, Nederland Stefanini NV VoltijdWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...
-
Onsite IT-Technician
6 dagen geleden
Amsterdam, Nederland Stefanini NV VoltijdWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...
-
Onsite IT Support Engineer
3 dagen geleden
Amsterdam, Nederland Hemmersbach VoltijdYour skills Ervaring met onsite support en ticketsysteem Vloeiend in Nederlands en Engels Bekend met Mac OS en verschillende software applicaties Managed Print Service (MPS) / Mobiele telefoons configureren (Apple en Android) (MS Intune) / MS Office 365 Klantgerichte aanpak Your Tasks Als Onsite IT Support Engineer bied je technische...
-
IT Services Technician
2 weken geleden
Amsterdam, Nederland Simmersiv VoltijdThe **IT Services Technician** is responsible for providing desktop support to end-users including 2nd Level Application and Technical Support to End Users onsite at the Amsterdam Office location. The IT Services Technician is responsible for resolving all end-user IT incidents/ requests related to end-user devices and software including ticket management...
-
IT Project Engineer
2 maanden geleden
Amsterdam, Nederland Constant IT VoltijdIT Project Engineer Ben jij een IT Engineer die graag in projectenvorm werkt en projecten zelfstandig uitvoert? Dan zouden Constant IT en jij wel eens een match kunnen zijn. Als IT Project Engineer beschik je over relevante, parate IT-kennis, in het bijzonder van Microsoft 365, Azure en Security-oplossingen van Microsoft en voer je grotendeels...
-
IT Project Engineer
3 weken geleden
Amsterdam, Nederland Constant IT VoltijdIT Project Engineer Ben jij een IT Engineer die graag in projectenvorm werkt en projecten zelfstandig uitvoert? Dan zouden Constant IT en jij wel eens een match kunnen zijn. Als IT Project Engineer beschik je over relevante, parate IT-kennis, in het bijzonder van Microsoft 365, Azure en Security-oplossingen van Microsoft en voer je grotendeels...
-
IT Support Engineer in Amsterdam
6 dagen geleden
Amsterdam, Noord-Holland, Nederland linden it VoltijdFunctieomschrijvingWatje doet als IT support engineer in AmsterdamAls support engineerben jij onmisbaar binnen het bedrijf. Bij incidenten en vragenkomen de eindgebruikers naar jou toe voor hulp. Jouw communicatie,oplossingsvermogen en IT skills zijn onwijs belangrijk. Door jouwervaring weet jij hoe je met eindgebruikers om moet gaan en kan jezorgen voor een...
-
Onsite Content Coordinator
2 maanden geleden
Amsterdam, Nederland Mega Block Gaming Voltijd**Onsite Content Coordinator** Remote Permanent or Full-time Contractor Competitive package **About MegaBlock Gaming**: Mega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a...
-
Onsite Content Coordinator
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Mega Block Gaming VoltijdOnsite Content CoordinatorRemotePermanent or Full-time ContractorCompetitive packageAbout MegaBlock Gaming:Mega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of...
-
Deskside Technician
1 maand geleden
Amsterdam, Nederland Stefanini VoltijdJob Details Deskside Technician Job Description The IT Technicianis responsible for providing desktop support to end-users including 2nd Level Application and Technical Support to End Users onsite at Amsterdam Office location.The IT Services Technicianis responsible for resolving all end-user IT incidents/ requests related to end user devices and...
-
Deskside Technician
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Stefanini VoltijdJob Details Deskside Technician Job Description The IT Technicianis responsible for providing desktop support to end-users including 2nd Level Application and Technical Support to End Users onsite at Amsterdam Office location.The IT Services Technicianis responsible for resolving all end-user IT incidents/ requests related to end user devices and...
-
Deskside Technician
3 weken geleden
Amsterdam, Nederland Stefanini VoltijdJob Details Deskside Technician Job Description The IT Technicianis responsible for providing desktop support to end-users including 2nd Level Application and Technical Support to End Users onsite at Amsterdam Office location.The IT Services Technicianis responsible for resolving all end-user IT incidents/ requests related to end user devices and...
-
IT Support Officer
2 maanden geleden
Amsterdam, Nederland ARHS Hellas VoltijdJob DescriptionAd hoc and pro-active support to all end usersRegister tickets in the Snow ServiceDesk a toolInventory managementInstallation of office hardware and meeting systemsModerating meetings and eventsOnsite support for big events in Amsterdam and ZugOnsite support for the 60 users in Amsterdam with all IT-related issuesOnboarding new joiners with...
-
IT Support Officer
3 weken geleden
Amsterdam, Nederland ARHS Hellas VoltijdJob DescriptionAd hoc and pro-active support to all end usersRegister tickets in the Snow ServiceDesk a toolInventory managementInstallation of office hardware and meeting systemsModerating meetings and eventsOnsite support for big events in Amsterdam and ZugOnsite support for the 60 users in Amsterdam with all IT-related issuesOnboarding new joiners with...