Receivable Specialist

Vacaturebeschrijving

Are you a motivated and detail-oriented professional with a passion for customer service and finance? Dow is looking for a Receivable Specialist to join their dynamic team. In this role, you'll be responsible for maintaining strong relationships with customers while ensuring timely payments and managing accounts receivable. If you're fluent in French (B2/C1 level) and looking for a full-time opportunity in an international environment, this role is for you

As a Receivable Specialist, you will be an essential part of Dow's Invoice to Cash organization, driving cash flow objectives and ensuring customer satisfaction. Your daily tasks will include:

• Acting as the primary point of contact for customer accounts receivable (A/R)
• Leading collection activities for near-due and past-due accounts
• Influencing customer payment behaviors to improve cash flow
• Maintaining in-depth knowledge of customer accounts
• Actively participating in account teams and leading A/R improvement projects
• Managing account reconciliation, handling offsets, sales adjustments, and resolving discrepancies
• Processing returns and resolving credit blocks
• Collaborating with internal teams (CFS, business partners, I2C teams) and escalating issues when necessary
• Adhering to compliance requirements, including SOX, and meeting Operational Level Agreements (OLAs)
• Additional duties include updating tax certificates, reviewing web portals, retrieving documents, and updating customer contact information

• Competitive salary of €2,500 to €3,100 gross per month
• Vacation pay equivalent to 8.33% of your gross salary
• Thirteenth-month bonus
• Reimbursement of travel expenses at €0.21 per kilometer, including coverage of Westerschelde tunnel costs (T-Tag tariff)
• Pension plan enrollment through Manpower and STIPP
• Full-time employment (40 hours per week)
• Fixed-term contract via Manpower at Dow with opportunities for development
• On-the-job training and access to Manpower's online learning platform with over 200 courses

Over de werkgever

Dow is a leading player in the chemical industry with a focus on innovation, sustainability and inclusiveness. Worldwide, the company has 104 plants in 31 countries with 36,000 employees. In the Benelux, Dow has seven locations, employing more than 4,000 professionals with a wide variety of nationalities. In the Netherlands, Dow has production sites in Terneuzen, Dordrecht and Delfzijl. Dow Terneuzen is the second largest production site in the world and is home to several key corporate functions. Dow Terneuzen employs more than 3,600 people with over 50 nationalities, making Dow one of the largest employers in Zeeland. Whether you work in production, logistics, finance, human resources, customer service or research, Dow offers plenty of opportunities to develop yourself.

Working hours
The working hours in this full-time position of 40 hours per week are during regular office hours.