Client Services Executive

6 uur geleden

Noorwegen, Nederland Stadtwerke Lübeck Gruppe Voltijd

Regional - the Stadtwerke Lübeck Group is the leading municipal provider for all services relating to energy, digitalization, mobility and infrastructure. With our high-performance products, we connect living environments, network people and companies, promote local value creation and provide powerful and committed support for sport, education and cultural life. Would you like to help us improve our customer focus? We are looking for a permanent full-time position (part-time possible) in the Sales Services department for a:n
Good CRM, smooth customer service processes, happy customers: When designing roadmaps, you'll be in the thick of it instead of just being there, coordinating with your colleagues from Marketing, Sales and Customer Service and taking responsibility for successful implementation.
And because you always want to get the best out of everything, you keep your eyes open for potential improvements, manage their requirements in the backlog and work with IT and service providers to help put them into practice.
Speaking of potential for improvement: you ensure data quality at all times, just as you continue to drive forward system configurations, user accounts, roles and processes. Bachelor's degree in business administration, computer science or equivalent knowledge and skills, e.g. commercial vocational training with a high affinity for IT including relevant professional experience
Analytical, structured way of working and expertise in strategic planning
Team spirit and ability to coordinate interdisciplinary teams
Wide range of training and development opportunities
Diversity and inclusion are more than just a trend for us: among other things, we are a member of the Diversity Charter and consistently pursue the path of committed advancement of women.
Canteen with a tasty and balanced menu, including vegetarian and vegan options
Free parking, good public transport connections and the option of leasing a bike or using the NAH.We look forward to receiving your application
Please apply online via our careers page.

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