Retail Supervisor

1 week geleden

Lelystad, Nederland Batavia Stad Fashion Outlet Voltijd

Store Supervisor (38)
The role of Supervisor is an essential part of the store function.
Connecting and engaging with the Zadig&Voltaire customers, supporting the day to day activities of their team and store.
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients.
You are a role model in your team and you share your knowledge and skills with your colleagues.
The Supervisor will welcome and assist customers throughout the entire sales process, always focusing on delivering the highest customer experience. As a Supervisor, you are part of maximising store targets, providing an optimal and personalized customer service while complying with the Zadig & Voltaire procedures and standards.
You will support the store management in building a store environment that nurtures creativity and employees development.
Drive sales: warm welcome, exceptional customer approach, use appropriate sales techniques from start to closing the sale.
Be part of targeting the ZV objectives and meeting store KPIs (AB and UPT)
Provide personalised advice and drive sales according to the customer’s needs
Drive sales: Follow up stock transfers between stores and manage the faulty items procedure with the support from the manager
Maintain a luxurious store environment and standards
Ensure the shop floor and stock room standards are maintained in a clean, tidy condition
Process the replenishment of the items on the shop floor according to the ZV Standards
Support the Store Management in the VM guidelines implementation
Dutch & English speaking
Able to suggest additional items as ad-on sales
Understand the sales and financial targets
You have to be adaptable and a team player
Show passion about the retail and interest in fashion and retail market trends
Required qualities:

Team player
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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