Huidige banen gerelateerd aan Computer Scientist as Service Technician IT Support - India - IKK classic
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Computer Scientist as Service Technician IT Support
3 maanden geleden
Temporary employment part-time/full-time
Computer scientist as service technician IT support (f/m/d)
IKK classic is the largest guild health insurance fund in Germany. Thanks to our close connection to the skilled trades, getting to work is part of our DNA - we don't just talk, we do.
The health of our policyholders is our top priority, just like our more than 6,500 employees. In a pleasant working atmosphere, we offer you flexibility, creative freedom and opportunities for further development. We welcome all applications regardless of gender, nationality, ethnic or social origin, religion, disability, age and sexual orientation.
You will provide second level support in the service desk by diagnosing IT fault messages in the hardware and software area (incident management)
You accept incoming reports via the ticket system, document, categorize and prioritize them and complete the processing or, if necessary, forward them to the responsible second level support unit according to the escalation levels
You will be responsible for maintaining the asset and configuration management for rolled-out and moved-in IT workstation devices
You are responsible for installing and updating the operating software on notebooks
You manage the IT workstation equipment in regional responsibility and coordinate the rollout and rollback of the IT workstation devices at the responsible locations
Completed university/university of applied sciences studies (diploma FH/BA or Bachelor) in computer science, business informatics or IT management or completed training in the field of IT and completed further training as an IT business administrator or comparable qualification, e.g. health insurance specialist with experience in the field of responsibility
Thorough knowledge of the integration of information technology into the work organization as well as special knowledge in the field of IT service management
Comprehensive skills in the use of Office software, ideally also in the use of IKK standard software, as well as the add-on products in the field of work
Remedy, Service Portal from ServiceNow) and IT services in the service sector
Ideally knowledge of relevant service regulations, work instructions, etc.
A salary in pay group 8 IKK-TV (€3,800 - €5,200 p.m.)
Employee offers such as corporate benefits and a financial contribution to team events and the Germany ticket
Further training opportunities, including via our online campus
Disability-related disadvantages are taken into account when designing the workplace.
All our positions with and without management responsibility can also be filled on a part-time basis.
We want to increase the proportion of women in senior specialist and management positions. If so, we look forward to receiving your detailed application by September 13, 2024. Simply use our practical application tool and attach your letter of motivation and CV.
