International Sales Engineering and Technical Support Manager

2 maanden geleden

Zoetermeer, Nederland SloanLED Europe B.V. Voltijd

The primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas we serve to support installation issues, understanding our products and our competitors’ products to assist in training and competitive trials, managing layout services in EU/AFRICA/ASIA and input to NPI efforts on product development. The secondary function of this position report to and manage the facility operations of the Zoetermeer, South Holland office so the team using that office can perform their duties efficiently.

Design, assembly & installation support, and training on SloanLED products for our layout services, sales managers, customer service representatives, distributors, and sign company customers
Assist customer service representatives with safety agency declarations and reports for shipping and customs clearance purposes
Customer support, including onsite training on SloanLED products
Virtual and onsite post-installation problem resolution including troubleshooting, failure analysis, and corrective action
NPI team support including EU/AFRICA/ASIA safety agency input and electrical installation compliance input. Think of this position as a “consultant” to the NPI team from the beginning of a development or procurement project until launch to ensure the right features, performance, and compliance for our markets outside North America are achieved. Participate in Cross Functional Team meeting weekly and New Product Introduction & Launch meeting monthly
Assist NPI team with third party lab testing when done in EU
Verify density guidelines on sign products using face material and depths common in the EU/AFRICA/ASIA market through direct testing or interface with the design team at the headquarters location
NPI Sales Support: Plan and execute the effort of getting the sales team samples, training, and a plan to actively drive the sales of new products in the first six months of launch
Technical Sales Resource: Actively support sales team with training and technical presentations to customers on our products, layout tools and layout services
Manage the roles and activities of the EU/AFRICA/ASIA technical support team as it develops. Work with EU sales/business leadership to develop office budget for facilities activities and maintenance and manage to this budget monthly
Manage all facility issues not covered by the landlord to maintain a clean, presentable, and efficient office and technical evaluation area
Interface with facility landlord and their representatives for all facility issues covered by landlord

  • International Sales Engineering and Technical Support Manager

    6 dagen geleden

    Zoetermeer, Zuid-Holland, Nederland SloanLED Europe B.V. Voltijd

    The primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas we serve to...

  • International Sales Engineering and Technical Support Manager

    2 maanden geleden

    Zoetermeer, Nederland SloanLED Europe B.V. Voltijd

    Job Summary The primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market...

  • International Sales Engineering and Technical Support Manager

    2 maanden geleden

    Zoetermeer, Nederland SloanLED Europe B.V. Voltijd

    Job Summary The primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market...

  • International Sales Engineering and Technical Support Manager

    3 weken geleden

    Zoetermeer, Nederland SloanLED Europe B.V. Voltijd

    Job Summary The primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas...

  • International Sales Engineering and Technical Support Manager

    2 maanden geleden

    Zoetermeer, Nederland SloanLED Europe B.V. Voltijd

    Job SummaryThe primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas...

  • International Sales Engineering and Technical Support Manager

    5 dagen geleden

    Zoetermeer, Zuid-Holland, Nederland SloanLED Europe B.V. Voltijd

    Job SummaryThe primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas...

  • Senior Project Engineer

    4 weken geleden

    Zoetermeer, Nederland Canon Medical Systems Europe Voltijd

    Senior Project Engineer Are you ready to take your career to the next level in a challenging and rewarding environment? We are seeking a talented and experienced Senior Project Engineer to play a pivotal role in shaping the success of our cutting-edge projects. As a key member of our team, you will provide invaluable technical expertise, offering guidance...

  • Senior Project Engineer

    5 dagen geleden

    Zoetermeer, Zuid-Holland, Nederland Canon Medical Systems Europe Voltijd

    Senior Project Engineer Are you ready to take your career to the next level in a challenging and rewarding environment? We are seeking a talented and experienced Senior Project Engineer to play a pivotal role in shaping the success of our cutting-edge projects. As a key member of our team, you will provide invaluable technical expertise, offering guidance to...

  • Magnetic Resonance

    4 weken geleden

    Zoetermeer, Nederland Canon Medical Systems Europe Voltijd

    Magnetic Resonance (MRI) and Service Engineer Refurbished and Mobile Imaging Solutions Are you the MRI and Service Engineer that we are looking for? As a specialist in refurbishment and reconditioning procedures, you'll play a pivotal role in ensuring the highest quality standards for our refurbished products. Your meticulous attention to detail extends...

  • Warehouse Manager

    1 week geleden

    Zoetermeer, Nederland BennetBoss.com Voltijd

    **Profile Warehouse Manager**: Are you looking to make your next career move in the renewable energy sector? Do you have experience in optimising warehouse logistics for major projects? We are looking for a **Warehouse Manager** to oversee all warehouse operations, including the receipt, storage, distribution of goods, team management, safety compliance,...

  • Vertegenwoordiger technische producten

    4 weken geleden

    Zoetermeer, Nederland SloanLED Europe B.V.. Voltijd

    Job SummaryThe primary function of this position is to provide technical support and training to SloanLED customers, SloanLED sales channel partners, SloanLED sales team, SloanLED customer support team and SloanLED New Products Introduction (NPI) team. This includes understanding the safety agency and electrical installation requirements in the market areas...

  • Sales Manager

    2 maanden geleden

    Zoetermeer, Nederland BAPAS Voltijd

    _**Heb jij commerciële ervaring in de (maak)industrie? Zoek jij een sleutelrol op MT-niveau binnen een nog kleine maar succesvolle onderneming? Met een grote naam, een top-product en enthousiaste nationale en internationale klanten? Foam Studio in Zoetermeer groeit en wil haar team versterken met een Sales Manager!**_ **Foam Studio B.V.** is samen met haar...

  • Sales Manager

    3 weken geleden

    Zoetermeer, Nederland BAPAS Voltijd

    _**Heb jij commerciële ervaring in de (maak)industrie? Zoek jij een sleutelrol op MT-niveau binnen een nog kleine maar succesvolle onderneming? Met een grote naam, een top-product en enthousiaste nationale en internationale klanten? Foam Studio in Zoetermeer groeit en wil haar team versterken met een Sales Manager!**_ **Foam Studio B.V.** is samen met haar...

  • Sales Manager

    5 dagen geleden

    Zoetermeer, Zuid-Holland, Nederland BAPAS Voltijd

    _**Heb jij commerciële ervaring in de (maak)industrie? Zoek jij een sleutelrol op MT-niveau binnen een nog kleine maar succesvolle onderneming? Met een grote naam, een top-product en enthousiaste nationale en internationale klanten? Foam Studio in Zoetermeer groeit en wil haar team versterken met een Sales Manager**_**Foam Studio B.V.** is samen met haar...

  • Pipe Stress Engineer

    4 weken geleden

    Zoetermeer, Nederland Technip Energies Voltijd

    Pipe stress Engineer We are embarking on the greatest challenge of all - accelerating the global energy transition by engineering new solutions that will pave the way for a sustainable future. Are you interested in starting your career, building your future, and joining us on this journey towards energy transition? About the Job As Pipe Stress...

  • Pipe Stress Engineer

    3 weken geleden

    Zoetermeer, Nederland Technip Energies Voltijd

    Pipe stress Engineer We are embarking on the greatest challenge of all - accelerating the global energy transition by engineering new solutions that will pave the way for a sustainable future. Are you interested in starting your career, building your future, and joining us on this journey towards energy transition? About the Job As Pipe Stress...

  • Protection Automation

    4 weken geleden

    Zoetermeer, Zuid-Holland, Nederland Yacht Voltijd

    The business is growing, as well as the PAC team We are looking for a new team member, a Protection Automation & Control Engineer with a good sense of humor. Someone who is able to enforce our engineering and commissioning team on energy & substation automation and distribution & transmission grid protection with knowledge and experience. The Protection...

  • Protection Automation

    3 weken geleden

    Zoetermeer, Zuid-Holland, Nederland Yacht Voltijd

    The business is growing, as well as the PAC team We are looking for a new team member, a Protection Automation & Control Engineer with a good sense of humor. Someone who is able to enforce our engineering and commissioning team on energy & substation automation and distribution & transmission grid protection with knowledge and experience. The Protection...

  • Refurbished and Mobile Imaging Solutions

    5 dagen geleden

    Zoetermeer, Zuid-Holland, Nederland Canon Medical Systems Europe Voltijd

    Business Support Coordinator Refurbished and Mobile Imaging Solutions (R&MIS) Are you ready to embark on a dynamic journey that transcends borders and connects you with stakeholders from all around the world? Canon Medical Systems Europe (CMSE) invites you to step into the role of Business Support Coordinator, where you'll be at the heart of international...

  • Sales Manager

    1 maand geleden

    Zoetermeer, Nederland Foam Studio B.V. Voltijd

    Heb jij commerciële ervaring in de (maak)industrie? Zoek jij een sleutelrol op MT-niveau binnen een nog kleine maar succesvolle onderneming? Met een grote naam, een top-product en enthousiaste nationale en internationale klanten? Foam Studio in Zoetermeer groeit en wil haar team versterken met een Sales Manager! Foam Studio B.V. is samen met haar...