Job in Germany: IT-Service Manager

4 weken geleden


Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

IT Service Manager (m/f/d) Permanent position, full-time - Cologne Your tasks You are THE contact person for your customers and take care of all issues that arise You deal skillfully with escalations You have a complete overview of your customers - technically and organizationally You hold presentations and service review meetings independently You enjoy managing (sub-)projects You participate - together with managers from other teams - in the continuous improvement process and recognize things that we should change You are the interface to all internal teams Your profile You have IT-related vocational training or relevant proven professional experience Ideally, you have already gained your first professional management experience, e.g. by taking over project management - if not, you are willing to learn the subject area with our support You have an IPMA Level D, Scrum Master or ITIL 4 Foundation certificate You know how to plan projects and monitor their implementation Giving presentations and speaking in front of people is no problem for you You work just as well independently as in a team and are willing to familiarize yourself with new topics You are characterized by a good technical understanding, a pronounced service and solution orientation as well as a structured and careful way of working You have a class B driving license We require you to be fluent in written and spoken German What we offer you You can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth. In an exciting working environment with short decision-making paths, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your professional goals with individual development measures. A permanent, financially secure and long-term position Regular internal and external training Flexible working hours and a home office arrangement Ultra-modern office space based on the "New Work" concept and chill-out & creative areas An attractive company pension allowance including individual advice from an external service provider A Germany ticket and JobRad offers for a comfortable ride to work Flat hierarchies and open communication A team kitchen and a canteen Regular team events 30 days vacation 4 custom days Weekly fresh fruit as well as coffee, tea and water as much as you like Interested? Then we look forward to receiving your detailed application, including your salary expectations and earliest possible starting date. NetCologne IT Services GmbH Human Resources Department | Elisa Zube & Michèle Polcyn Adolf-Grimme-Allee 3 | 50829 Cologne About us We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization. From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions. With our education services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.



  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Service Manager (m/f/d) Permanent position, full-time - Cologne Your tasks You are THE contact person for your customers and take care of all issues that arise You deal skillfully with escalations You have a complete overview of your customers - technically and organizationally You hold presentations and service review meetings independently You enjoy...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Service Manager (m/f/d) Permanent position, full-time - Cologne Your tasks You are THE contact person for your customers and take care of all issues that arise You deal skillfully with escalations You have a complete overview of your customers - technically and organizationally You hold presentations and service review meetings independently You enjoy...


  • Noorwegen, Nederland Desitin Arzneimittel GmbH Voltijd

    Team Leader IT Infrastructure Desitin is one of the few medium-sized, family-owned German pharmaceutical companies. In Hamburg, we develop, produce and distribute pharmaceuticals primarily for the European market. In particular, Desitin has excellent expertise in the areas of epilepsy and Parkinson's disease and offers almost all anticonvulsants classified...


  • Noorwegen, Nederland Desitin Arzneimittel GmbH Voltijd

    Team Leader IT Infrastructure Desitin is one of the few medium-sized, family-owned German pharmaceutical companies. In Hamburg, we develop, produce and distribute pharmaceuticals primarily for the European market. In particular, Desitin has excellent expertise in the areas of epilepsy and Parkinson's disease and offers almost all anticonvulsants classified...


  • Noorwegen, Nederland HomeServe Gruppe Deutschland Voltijd

    Senior IT Manager (m/f/d) Permanent position, full-time - Frankfurt am Main ABOUT US HomeServe is the world's leading provider of solutions for home and household problems in the HVAC sector, with a turnover of GBP 1.4 billion and 9,000 employees in eight countries. Since 2022, HomeServe has also been expanding in Germany, offering over 500 employees the...


  • Noorwegen, Nederland HomeServe Gruppe Deutschland Voltijd

    Senior IT Manager (m/f/d) Permanent position, full-time - Frankfurt am Main ABOUT US HomeServe is the world's leading provider of solutions for home and household problems in the HVAC sector, with a turnover of GBP 1.4 billion and 9,000 employees in eight countries. Since 2022, HomeServe has also been expanding in Germany, offering over 500 employees the...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Supporter (m/f/d) in the user helpdesk Permanent position, full-time - Cologne Your tasks Accepting, prioritizing, classifying and processing incident reports and other requests to IT via ticket system, telephone and e-mail according to ITIL Supporting the IT contact persons (m/f/d) in schools and with business customers Ensuring trouble-free...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Supporter (m/f/d) in the user helpdesk Permanent position, full-time - Cologne Your tasks Accepting, prioritizing, classifying and processing incident reports and other requests to IT via ticket system, telephone and e-mail according to ITIL Supporting the IT contact persons (m/f/d) in schools and with business customers Ensuring trouble-free...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Supporter (m/f/d) in the user helpdesk Permanent position, full-time - Cologne Your tasks Accepting, prioritizing, classifying and processing incident reports and other requests to IT via ticket system, telephone and e-mail according to ITIL Supporting the IT contact persons (m/f/d) in schools and with business customers Ensuring trouble-free...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    IT Supporter (m/f/d) in the user helpdesk Permanent position, full-time - Cologne Your tasks Accepting, prioritizing, classifying and processing incident reports and other requests to IT via ticket system, telephone and e-mail according to ITIL Supporting the IT contact persons (m/f/d) in schools and with business customers Ensuring trouble-free...

  • Job in Germany:

    1 maand geleden


    Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    (Senior) IT System Engineer (m/f/d) Permanent position, full-time - Cologne Your tasks The design, implementation and maintenance of VMware NSX solutions for network virtualization and segmentation to ensure a secure and efficient infrastructure The integration and management of Azure Cloud Services, including configuration, provisioning and monitoring of...

  • Job in Germany:

    4 weken geleden


    Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    (Senior) IT System Engineer (m/f/d) Permanent position, full-time - Cologne Your tasks The design, implementation and maintenance of VMware NSX solutions for network virtualization and segmentation to ensure a secure and efficient infrastructure The integration and management of Azure Cloud Services, including configuration, provisioning and monitoring of...

  • Job in Germany:

    4 weken geleden


    Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    (Senior) IT System Engineer (m/f/d) Permanent position, full-time - Cologne Your tasks The design, implementation and maintenance of VMware NSX solutions for network virtualization and segmentation to ensure a secure and efficient infrastructure The integration and management of Azure Cloud Services, including configuration, provisioning and monitoring of...

  • Job in Germany:

    4 weken geleden


    Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    (Senior) IT System Engineer (m/f/d) Permanent position, full-time - Cologne Your tasks The design, implementation and maintenance of VMware NSX solutions for network virtualization and segmentation to ensure a secure and efficient infrastructure The integration and management of Azure Cloud Services, including configuration, provisioning and monitoring of...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Software packager (m/f/d) in application deployment Permanent position, full-time - Cologne Your tasks You package and distribute software products using modern scripting languages You work with common software distribution solutions such as Microsoft Intune, Microsoft SCCM (Endpoint Configuration Manager), OPSI and others You improve and optimize the...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Software packager (m/f/d) in application deployment Permanent position, full-time - Cologne Your tasks You package and distribute software products using modern scripting languages You work with common software distribution solutions such as Microsoft Intune, Microsoft SCCM (Endpoint Configuration Manager), OPSI and others You improve and optimize the...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Software packager (m/f/d) in application deployment Permanent position, full-time - Cologne Your tasks You package and distribute software products using modern scripting languages You work with common software distribution solutions such as Microsoft Intune, Microsoft SCCM (Endpoint Configuration Manager), OPSI and others You improve and optimize the...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Software packager (m/f/d) in application deployment Permanent position, full-time - Cologne Your tasks You package and distribute software products using modern scripting languages You work with common software distribution solutions such as Microsoft Intune, Microsoft SCCM (Endpoint Configuration Manager), OPSI and others You improve and optimize the...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Intune Consultant (m/f/d) in device management Permanent position, full-time - Cologne Your tasks The device management team looks after over 120,000 end devices (Windows, macOS, Android, iOS and iPadOS) at various locations, both remotely and on site. It is responsible for the maintenance, care and further development of the client environment. You are...


  • Noorwegen, Nederland NetCologne IT Services GmbH Voltijd

    Intune Consultant (m/f/d) in device management Permanent position, full-time - Cologne Your tasks The device management team looks after over 120,000 end devices (Windows, macOS, Android, iOS and iPadOS) at various locations, both remotely and on site. It is responsible for the maintenance, care and further development of the client environment. You are...