Sr. Consultant
4 weken geleden
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OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
The Opportunity
The Open Text Professional Services team is comprised of more than 3,000 consultants who act as trusted advisors, managing long lasting relationships with more than 100,000 customers around the world. Professional Services is an enabler to our customers seeking to realize Return on Investment (ROI) from their investment in OpenText ITOM and cloud solutions. They are responsible for the delivery of business solutions, from pre-sales to post implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world.
As a Lead PS Sales Consultant within the Professional Services division, you will be responsible for support and drive selling complex services offers to these customers. Your main focus will be:
- Customer Trusted Advisor (digital transformation consultant and strategic workshops execution)
- Solution Focus (strong focus on solution expertise on people-process-technology-data focused on customer outcomes)
The PS Sales Consultant works closely the Account team, including the Account Executive, PS Client Manager and the technical pre-sales, as well as with the Professional Services Practice to develop strategy to digital transformation. Your role will put you at the heart of the client's needs and constraints (budgetary, legal, regulatory, etc.) and will make you one of the client's privileged contacts at OpenText. You will actively participate in the sale of innovative business solutions to meet the increasingly high expectations of our customers and reaching your targets.
You are great at- Engages with customers at senior level to shape their vision and jointly develop a roadmap for a transformational engagement.
- Deep experience in one solution area with expertise (Enterprise Search engine, Data Analytics, ITSM and Operations management).
- Leads one or more solution areas (big transformation plays or specific pillars).
- Drives a solution business plan to ensure a healthy pipeline and correct application of strategic plays in the geography.
- Leads the deal team in developing differentiating propositions fulfilling client vision.
- Assists Client Manager/SW Sales/xBU Sales in opportunity qualification and risk assessment.
- Responsible for validating/endorsing the complete people-process-technology solution for the deal.
- Works with delivery to ensure that solution design can be appropriately delivered and assists in a smooth transition to delivery.
- Partial delivery activities about what is sold, in order to support the handover and upselling.
Graduated from an engineering school in computer science (or equivalent), with Post university education.
- More than 15y´s experience in IT management and Digital Transformation for multinational corporations in IT Outsourcing and Software Professional Services.
- Strong presence and confidence, exhibiting professional maturity, strong communication skills in English and Dutch.
- Knowledge of IT project delivery and most common project management methodologies.
- Understanding of IT projects engagements type and the financial aspects (revenue, margin, billing).
- Knowledge of IT4IT and main IT architecture standards.
- ITOperations Management ITSM/ITIL, Enterprise Service Management, Cloud Monitoring, IT Automation.
- IDOL information management. Structure and unstructured information management. IDOL knowledge is a plus.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at accommodations@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
OPENTEXT -THE INFORMATION COMPANY
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.
CREATE THE FUTURE
We create economic growth that is inclusive and sustainable.
BE DESERVING OF TRUST
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.
WE, NOT I
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.
RAISE THE BAR
We set high standards and exceptions, to learn, to be better.
OWN THE OUTCOME
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.
“ We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets. ” - Mark Barrenechea, CEO & CTO
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