French speaking Medical Information Specialist

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.
Are you looking for your next role in a world leading, global, multi-cultural, Medical Information team that can offer fast-track promotional opportunities and continued career development?
Are you confident communicating clearly and knowledgeably with customers over the phone and via email in French & English?
ProPharma helps pharmaceutical, biotech, and medical device companies make sure their products are safe, effective, and meet all the rules. They're like the behind-the-scenes experts who help with clinical trials, regulatory paperwork, safety monitoring, and talking to health authorities like the FDA. MEDICAL INFORMATION AT PROPHARMA
ProPharma has more than 25 years of expertise in delivering Medical Information services to our clientele. Our dedicated team consists of seasoned healthcare professionals (HCPs) and graduates in life sciences who function as an integral part of your team, facilitating the exchange of clinical and scientific information related to drugs and devices, as well as product safety. Medical Information is a vital component that ensures the safe and effective use of healthcare products, supports healthcare professionals in their practice, and helps pharmaceutical and biotech companies comply with regulatory requirements.
Our innovative, market-leading technologies, and 24/7/365 contact centers allow us to provide best-in-class medical information services.
'A DAY IN THE LIFE' OF A MULTILINGUAL MEDICAL INFORMATION SPECIALIST
Responding to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms.
Using approved product information, scientific literature, and internal data to provide clear, accurate responses.
Supporting the quality of the service by performing checks on safety reports and medical enquiries.
Writing high-quality custom medical responses when needed, based on client-approved resources.
Providing informal training or mentorship to new team members as you develop in the role.
An interest in drug safety, medical information, or regulatory affairs.
Fluency (C1) in French and English both written and orally.
Unrivalled career development – more than 95% of Medical Information leadership roles are filled internally.
Remote working – with over 85% of our workforce successfully working from home, we can offer a flexible, home-based working arrangement.
Continued learning and development – comprehensive onboarding and full training for all roles, including a dedicated internal training team who can offer leadership and management training, industry training and the opportunity to learn from the wider MI Team by tapping into their invaluable knowledge.
Due to the high volume of interest in our roles, we make every effort to review each application. However, if you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.
Once you submit your application you can expect to receive automated notifications from our system (triggered by our internal Talent Acquisition team).
Our selection process consists of a Teams audio screening call with a recruiter, followed by an online assessment, then a more a formal video interview with a hiring manager.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
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