Hybrid Systems Engineer
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pThis job is with Epson Europe B.
V, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. /ppstrongYour mission: /strong /ppAre you a technical wizard with cloud and on prem? /p pHere at Epson we are looking for a Hybrid Systems Engineer to join our Amsterdam based team (2 days in the office per week / 3 days WFH). /p pThe Hybrid Systems Engineer operates and supports the organization’s cloud and on‑premises infrastructure, combining Azure cloud operations with server administration, identity management, configuration management, monitoring and backup oversight. /p pThe role maintains on‑premises Active Directory and VMware/Hyper‑V environments, ensures compliance with security baselines and resolves operational issues through ITSM (Jira/Ivanti) and ITIL processes. The engineer provides On-Call support, works proactively to improve service reliability and collaborates with internal teams and vendors to deliver stable, secure and efficient hybrid IT services. /p pstrongWhat you will do: /strong /p pCloud Operations /pulliulliManage Azure workloads, virtual machines, storage and platform services /liliOperate identity and access management through Entra ID with a Zero Trust mindset /liliEnsure compliance with Azure security baselines and secure configurations /liliAdminister Windows 365 cloud PCs and maintain stable operations /liliAdminister Azure Active Directory (Entra ID), Conditional Access policies, and hybrid identity integrations with on-premises Active Directory. /liliOptimize Azure resource consumption using Azure Cost Management, Reserved Instances, and right-sizing recommendations. /liliImplement Azure Monitor, Log Analytics, and Azure Sentinel / Defender for Cloud for unified observability and security posture management. /li /ul /li /ul pServer On Prem Infrastructure Operations /pulliulliAdminister and support VMware and Hyper V environments /liliImplement and maintain Azure Arc to extend Azure management and governance to on-premises and multi-cloud resources /liliManage configuration management, patching, lifecycle updates and capacity planning /liliMaintain on premises Active Directory including Group Policies for secure configuration and access control /liliOversee server monitoring, performance analysis, backups, recovery testing and system health /liliDeploy, configure, and lifecycle-manage Dell EMC VxRail hyper-converged infrastructure clusters including node expansion and firmware updates. /liliAdminister VMware vSphere / vCenter integrated within the VxRail environment including ESXi host management, vMotion, DRS, HA, and vSAN configuration. /liliArchitect, deploy, and manage Windows Server Hyper-V standalone hosts and Failover Clustering environments (WSFC). /liliConfigure and maintain Hyper-V Replica for VM-level replication between sites as part of DR strategy. /liliPerform VM migrations between Hyper-V hosts (Live Migration, Quick Migration) and between platforms (VxRail ↔ Hyper-V) using tools such as MVMC or third-party converters. /liliImplement unified monitoring, alerting, and ITSM integration across Azure and on-premises using System Center and Azure native tooling. /liliDrive infrastructure automation using PowerShell, Azure CLI, and CI/CD pipelines (Azure DevOps / GitHub Actions) to reduce manual effort. /liliLead capacity planning, performance baseline, and trend analysis for both cloud and on-premises workloads. /liliParticipate in incident management, problem management, and root-cause analysis (RCA) for P1/P2 infrastructure issues. /li /ul /li /ul pEndpoint Device Management /pulliulliManage Intune endpoint policies, compliance, software deployment and device configuration /liliSupport remote and hybrid workforce using remote support tools /liliEnforce endpoint security baselines across Windows 11, Windows 365 and mobile devices /li /ul /li /ul pOperational Support Incident Resolution /pulliulliResolve incidents, problems and service requests in ITSM /liliTroubleshoot complex issues across cloud, server, identity, endpoint and hybrid environments /liliParticipate in on call rotations for rapid incident response and continuity /liliMitigate operational problems proactively and perform root cause analysis /li /ul /li /ul pConfiguration, Automation Continuous Improvement /pulliulliMaintain configuration documentation and operational runbooks /liliSupport automation using scripting, GitHub workflows and AI or agent‑driven automation tools /liliUse AI‑based insights for troubleshooting, monitoring and system optimization /liliOperate System Center Operations Manager (SCOM) for infrastructure and application monitoring manages management packs, alerts, dashboards, and maintenance windows. /liliIdentify opportunities to reduce manual effort and increase reliability through proactive improvements /li /ul /li /ul pCollaboration Stakeholder Engagement /pulliulliCollaborate with