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Information Technology Support Engineer

4 weken geleden

Amsterdam, Noord-Holland, Nederland ABC People Voltijd
Job Title: IT Support Engineer
We seek an experienced IT Support Engineer to maintain the company's IT infrastructure, ensuring seamless operations, security, and efficiency. Responsibilities include troubleshooting, hardware/software upgrades, and supporting the organization's technology needs.

Manage user accounts, groups, permissions, and access rights across multiple systems.
Oversee software installations, updates, and licensing compliance.
Deploy, maintain, and troubleshoot technology devices, including laptops, desktops, phones, TVs, and printers.

Technical Support & IT Operations
Provide timely technical support and resolve IT issues for internal staff.
Maintain and manage the IT ticketing system to track and prioritize user requests.
Establish clear processes for user support and ensure effective communication on request statuses.

Implement and improve user data backup and disaster recovery strategies.
Ensure regular testing of backup and recovery protocols.
Support cybersecurity initiatives and best practices.

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
~1-5 years of experience in IT administration, network management, or systems administration.
~ Experience with cloud platforms (Google Cloud, AWS, or Azure is a plus).
~ PowerShell, Python, Bash).
~