Application Engineer

Join Our Team as an Application Engineer – Alicat Scientific Europe (Duiven, NL) Lees de informatie in deze vacature zorgvuldig door om precies te begrijpen wat er van potentiële kandidaten wordt verwacht. Are you driven by technology, energized by solving complex challenges, and eager to support companies shaping a cleaner, smarter future? This is your opportunity to join a fast-growing, diverse, and mission-focused team at Alicat Scientific B.V., the European office of a global leader in high-precision mass flow and pressure technology. About Us Alicat Scientific designs and manufactures high-quality, custom mass flow and pressure instruments used across hydrogen research, renewable energy, aerospace, biotech, semiconductors, and clean-air applications. Since 1991, our instruments have helped engineers and scientists push the boundaries of innovation. Our European team in Duiven is small, collaborative, and multicultural, with a big impact. We value curiosity, autonomy, and speed, both in our instruments and in our customer support. Your Role As an Application Engineer, you'll be the technical link between Alicat and our customers across Europe. After a comprehensive training program, you will support universities, R&D groups, OEMs, and engineering teams with high-precision flow and pressure solutions. This position includes a strong focus on helping customers integrate our instruments into their systems—so experience with industrial communication protocols is essential. What your day may look like Analyzing technical inquiries, support requests, and troubleshooting cases Preparing quotes, processing order-related information, and handling administrative follow-up. Guiding internal AEs through difficult industrial protocol-related issues Performing hands-on testing and diagnostics in our European lab Supporting customers by email, phone, video calls, or on-site visits Helping distributors understand our products and resolving escalated cases Creating training materials or running internal workshops Collaborating with engineering teams in Europe and the US on technical topics Assisting marketing with technical content or product updates At the end of the day, you'll know your expertise helped both customers and colleagues move forward with confidence. Is This You? You are someone who enjoys understanding how things work and helping others do the same. You are patient, thorough, and able to explain technical concepts clearly. You enjoy troubleshooting, and you take pride in getting to the root of an issue. We're looking for someone with: A bachelor's or master's degree in engineering, science, or mathematics Experience with industrial communication protocols (e.g., Modbus RTU/TCP, PROFINET, EtherCAT, CANopen, or OPC-UA) At least two years of professional experience in technical support, instrumentation, engineering, or a related field Strong English skills (C1 or above) Strong analytical and problem-solving skills Experience in troubleshooting hardware and/or instrumentation A collaborative mindset and enjoyment of training or mentoring Interest in mass flow, pressure control, fluid dynamics, or related fields Experience in inside sales or customer-facing technical roles is a plus. What We Offer A 32–40 hour/week position Competitive salary, pension plan, and company bonus Personal development plan and real opportunities for growth 25 vacation days Flexible working hours and hybrid working (minimum 3 days/week in the office) A culture focused on outcomes, not micromanagement Team-building activities and an e-bike purchase plan (via gross bonus) Our Culture We believe in principles over hierarchy, impact over titles, and inclusion over conformity. Our environment is informal, supportive, and full of diverse perspectives. Whether it's your background, engineering approach, or taste in movies, your uniqueness is welcome here. How to Apply Send your resume and motivation letter to . If you live outside the Netherlands, please include your willingness to relocate and expected timeline. For questions, feel free to contact: Mrs. xfgnyzt Jingwen Liu – Manager of Application Engineering (Europe) Curious about our office life? Check the posts from our General Manager: Who are we, and what do we do?